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December 2023 by Ken H.
About 5 months ago I did a post on this Yelp I lied about everything Oregon West did not do nothing except work with me for over a year to cure my insomnia and this is how I treated them I feel very ashamed and I just wanted to let the customers base know that this company is a very good company they do care about the customers and they do care about what goes on around their shop and everything else I feel so ashamed about the post I made because I took something out on them that should have never ever been said I just want to apologize to them and the public and let everyone know that this all was lies coming from my end I am very sorry
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November 2023 by Denise Cox
If I were going to buy another trailer I would call Tyler. He very professional and very knowledgeable. He was able to answer every question we had for him. The whole experience was so easy from start to finish. Thank you Tyler for everything.
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November 2023 by L J
Would give zero stars if possible. Took 6 months of them playing games to get the title. They assured me the roof had no leaks, turns out I've had to patch 7 holes, fix the fridge and furnace. Discovered another leak yesterday that has caused so much damage that it may not be repairable. Waste of $14,000.
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November 2023 by Jim and Annette Ruenzel
WOW, what a top notch RV Dealership and AWESOME customer service from Tyler Lefler (Internet Sales Mgr.). My husband & I dealt w/quite a few RV Dealerships, while hunting for the perfect RV but no one gave us the professional, caring, friendly, helpful, knowledgable, trustworthy service that Tyler did from Oregon West RV in Creswell Oregon : ) He treated us like family and was a lot of FUN!!! He worked with us to insure we got everything we were looking for in a Toy Hauler and at a FANTASTIC price. He is a definite asset to the company and is one of the BEST Salesman we have ever encountered because he goes above and beyond for you!! We can't wait to go out in our new Toy Hauler!!!Also a big "Thank You" too Winnie in finance and Ray. No need to go anywhere else because Oregon West RV is the "Best in the Pacific Northwest" and tell them, Jim & Annette said "Hi" : )
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September 2023 by John
The best customer service an repair shop in lane county treated me really great an fixed all my rv needs I have heat ? this winter thank you for being so professional
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September 2023 by April Dornath
We arrived at the dealership and was instantly greeted by Tyler our salesman. He was very eager, polite, respectful and energetic. Probably one of the best persons that we have ever done business with. He is very knowledgeable and answered every question we had throughout the process. He went above and beyond for us. Any issues with our 5th Wheel, he addressed and had repaired for use. He even took it upon himself to go back through the 5th Wheel and find any other discrepancies and address those. On day of pickup, even though he was off, answered our phone call and even followed up with use once we returned home.On the day of pickup, Justin, the person who we did the walkthrough with us, was very nice and addressed any questions or concerns. He went through the entire 5th Wheel with us, from operating all electronics, locations of everything and set-up. Thank you.Tyler is one of a kind and an asset to Oregon West RV.
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April 2023 by Samantha Stoner
Dave and Dean are very knowledgeable and kind. Customer service by Dave was impeccable and very professional. Would recommend to anyone looking to buy a trailer. Thank you again for being so patient with us.
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March 2023 by Brett Woods
Had an amazing experience shopping with Tyler Lefler at Oregon West RV. He was incredibly patient showing me many models and options as I wasn't sure exactly what I was looking for. Once he found the perfect unit for me, Tyler, Dean, and Ray made me very comfortable throughout the rest of my buying process and I couldn't be more thankful! I had my parents with me and they ended up upgrading their trailer the same day also after touring their extensive inventory! Thanks again! 10/10 service!
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March 2023 by Rowdy Ramirez
I worked with Tyler lefler on a deal with a trailer and I put down 5 stars for his review, 5 stars for the company, I also worked with Jimmy, they explained the whole deal in great detail. They scoured for the right bank to find me the best deal they possibly could. I’m a 21 year old man and I was a little hesitant with other options but these guys made me feel comfortable with moving forward with buying from them.
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March 2023 by Teela Raymond
We currently went through the process of buying a 5th wheel through Oregon West RV dealership and we couldn’t be happier. We had an amazing salesman, Tyler Lefler who took care of all of our questions thoroughly and was very attentive to us. We highly recommend Tyler if you are looking at getting an RV.
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March 2023 by Brianne Barnes
This place had exactly what I needed and Tyler Lefler was awesome! He walked me through the RV, explained things I wasn't aware of and has been available via text for questions post purchase. I definitely recommend this place and ask for Tyler!
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February 2023 by Kelina Polushkin
The customer service was really good when we went to go buy, but the trailers are not good quality. We were excited when we first brought it home, but the very next day our fridge was leaking really badly and we already had mold on the wall. Then we found another leak under our sink that we can't reach ourselves. We called them to have someone sent over to fix it as we have warranty, but they refused. Said it was our problem now. The person we called for 3 days straight to get an answer always "forgot" about us. I would not recommend these guys. The guys selling the rv were really lovely though.
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February 2023 by heidi morrison
Tyler Lefler made the experience at Oregon West RV painless and easy. A sales rep with intrigity and passion for helping others. He took the time to help us look for the right trailer, that met our needs.
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October 2022 by Cynthia Courtney
Super helpful, friendly, great financing and huge selection. They've got something for just about everyone. Can't say enough about the customer oriented atmosphere. Gary found the perfect rv for us and went above and beyond every step of the way. Jimmy and Joe were also fantastic. Thank you for a painless, actually pleasant experience. We'll recommend you all day long!
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October 2022 by Beverly Thomas
We had a really great guy name Gary he went above and beyond for us, everything went so smooth I would highly recommend you look to buy at Oregon west RV before you go anywhere else.thanks to the entire team and being well prepared. Awesome group!
