NAPA Auto Parts in Creswell, OR, is a trusted store known for its quality parts, tools, and accessories. Staff members like Kacia and Lynn are helpful and attentive, ensuring customers get the right parts and quick service, even in urgent situations. Customers appreciate the knowledgeable staff who can look up past purchases and answer questions about different cars. While one customer experienced a mix-up with a part and a costly return, overall, the store offers top-class customer service and helpful assistance. The store's friendly and honest approach, including admitting when they don't know something, makes shopping a positive experience. Customers also enjoy the convenience of ordering items not in stock, a testament to NAPA's wide selection and service. With over 6,000 stores and 18,000 auto care centers, NAPA continues to connect automotive enthusiasts and everyday drivers with reliable products and professional support.
Awesome Guys. Very knowledgable and helpful. I had been trying for over a week to get some solid info on my 6.0 Crusher and 3.5 Twins. They listened to my issues and presented a solution. Best around!
December 2024
Kacia was Very helpful in making sure I had the right parts for my truck not only looking up what the correct parts ,but also looking up in my past history on what I had purchased before, also a very big help on some questions on another car. Thank you very much !!!!
June 2024
Great local auto parts store. Everyone is very helpful.
