“Where does one start ? On wednesday night Thursday morning around 1am I hit a huge rock in the middle of no where driving from Vancouver Wa to Klamath OR. There was no service so I had to drive my car a bit till I finally got 1 bar of signal (that messed my rims even more). I knew everything and everyone would be close as it was the middle of night/morning. The next day we call a towing business (I believe his name was Gary) very kind gentlemen to take me to the nearest tire shop. To my blessing I was taken to HCA where I met Lena and Shawn. From the minute I step into their property I was treated with kindness, respect, empathy, love and words just would never describe the magnificent souls I got to encounter. The entire day they spend shopping arounds for my rims and tires to have me back on the road as soon as possible. Its hard to find Jeep 2017 rims (I have encounter this in the past) they didn't give up to also find a decent price as they understood this was an unexpected accident and I was limited with funds. They made sure I had a warm loving home to lay my head for the night and had something delicious in my tummy. The hospitality was just out of this world, not seen too often these days, but Shawn and Lena went above and beyond and I didn't just feel like their customer I left feeling like I made family. I will for sure be seeing them again and definitely recommend them to anyone in or out the area. To top it off my car feels better than when I had it before the accident. He made sure I left with a safe vehicle by testing it first before I got in it. Again words cant describe how beautiful thoughtful kind of humans I got to meet that Thursday morning.I am beyond grateful for Lena and Shawn and family. I love you all and feel so appreciated. Thank you High Country Automotive.”
Auto Repair
“Where does one start ? On wednesday night Thursday morning around 1am I hit a huge rock in the middle of no where driving from Vancouver Wa to Klamath OR. There was no service so I had to drive my car a bit till I finally got 1 bar of signal (that messed my rims even more). I knew everything and everyone would be close as it was the middle of night/morning. The next day we call a towing business (I believe his name was Gary) very kind gentlemen to take me to the nearest tire shop. To my blessing I was taken to HCA where I met Lena and Shawn. From the minute I step into their property I was treated with kindness, respect, empathy, love and words just would never describe the magnificent souls I got to encounter. The entire day they spend shopping arounds for my rims and tires to have me back on the road as soon as possible. Its hard to find Jeep 2017 rims (I have encounter this in the past) they didn't give up to also find a decent price as they understood this was an unexpected accident and I was limited with funds. They made sure I had a warm loving home to lay my head for the night and had something delicious in my tummy. The hospitality was just out of this world, not seen too often these days, but Shawn and Lena went above and beyond and I didn't just feel like their customer I left feeling like I made family. I will for sure be seeing them again and definitely recommend them to anyone in or out the area. To top it off my car feels better than when I had it before the accident. He made sure I left with a safe vehicle by testing it first before I got in it. Again words cant describe how beautiful thoughtful kind of humans I got to meet that Thursday morning.I am beyond grateful for Lena and Shawn and family. I love you all and feel so appreciated. Thank you High Country Automotive.”