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October 2023 by Kara Smartt
As a first time car buyer I am o grateful I chose to go with Volvo cars Corvallis. I felt supported through out the entire process. I feel very confident with my purchase and I will suggest Volvo cars Corvallis to anyone interested in buying a new car.
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October 2023 by Bridget Buchholz
Brittany was our sales person and she did an amazing job, finding g exactly what we wanted.
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August 2022 by Dustin Dalen
I came in for an oil change. They were friendly personable and fast. I couldn’t ask for more.
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June 2022 by E Doitteau
Steve Coen Service Manager at Corvallis Volvo - Keifer Dealership was able to work with our complex service situation and make all the necessary arrangements to get proper care and repairs for our 2005 XC90.Knowing he was managing every step and informing us of every stage throughout the process gave us a peace of mind and helped reduce our stress!Keifer Volvo of Corvallis were professional and very courteous from the time we entered their service department to the time we left with our car! Great job and wonderful people to work with!
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June 2022 by Jim H.
Contacted Steve Coen in the service department in February to make an appointment to get my daughter's recalled airbag replaced. Had to schedule out over a month to get the work done. My daughter took her car in to be told that they had the wrong airbag in stock and had to order another one. At that time, April 26, I requested they also order a part for the rear suspension. I provided a photo of the part. It is now June 18, and I have not heard back from Steve even though I sent him an email late last month. It's obvious that this place has no regard for my time and I won't waste any more of it on them.
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January 2022 by Ray Clark III
Great Place to buy a Vehicle. Great staff will do you very well.
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October 2021 by Logan Steele
We've had mixed experiences here, but mostly negative. The bad: A salesperson demanded my wife tell him her budget before he'd say what the price of the car we wanted was. When she refused (as anyone who knows how to negotiate would) he got mad, pulled down his mask and told her angrily that she was "making this difficult." On another occasion a different salesperson said that one of their used cars had to be priced higher because the shop had to make so many repairs - this is not how pricing works and you shouldn't have to pay more because the dealership bought a bad car. The good: there is at least one salesperson who is reasonable, knowledgeable and professional. Also, the manager reached out to see if they could help address any issues.
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April 2021 by Collette Kokesh
The managers took the time to make things right when communication wasn't clear or any concerns were brought up. Thank you for being vigilant and taking your customer's concerns into consideration.
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March 2021 by Randy St.George
Buyer beware!We ordered a cargo box for our Volvo, it arrived on time as promised by the parts department. That is the only good thing I can say about our experience.When we arrived to pick up the Cargo Box (in our C30 we were then told by the parts department that “The cargo box was shipped in pieces and we would need to schedule an appointment for them to assemble and install it, this will take about an hour and will cost $160”. We refused and informed them we would come back in a day or two with our truck and pick up the Cargo Box and assemble and install it ourselves.Two days later when we pick it up and get it home we open the box to find a completely assembled Cargo Box ready to be installed. It took us less than 10 minutes to install it on our car.It appears that Volvo Cars of Corvallis was out to make a quick buck hoping we would just let them “assemble and install” the cargo box.This was not the experience I was hoping for being new to Volvo, I will be looking a different service department to complete any ongoing maintenance of my new Volvo
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March 2021 by Caleb Yoder
Have been here 21min before being helped by a salesman. They were busy running around trying to find the keys to their cars. Seemed overwhelmed by the three total customers present. Feels like classic used car dealership with associated stereotypes.
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March 2021 by Mike Noland
Parts department and service are impeccable....
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March 2021 by Joanne C.
Broke down on our way through town and they helped us out, super great service and really happy with the help! Thanks guys appreciate Steven for making it so easy and comfortable
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December 2020 by Josh N.
is place is awesome! They work with people who have all types of credit, everyone is super friendly, even the bathrooms smell nice! Transaction was super fast! I will be coming back here when I trade my car in, in a year or two! Highly recommend! - Ken is awesome by the way.
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October 2020 by Ashley Jones
Really disappointed in my expereinece with this company. We set up an appointment weeks in advance to see a car that was advertised before it had been shipped in. We requested Costco pricing and they assured us they offered it, but would never send us the cost breakdown even after asking three times. When we came in from out of town, they pulled the car around which was filthy, and still wrapped in plastic, so we could not even see it properly -mind you, they had a week to get it ready.Once we sat down to see the cost breakdown, they still were fumbling through papers and going back and forth on answers to our questions. We never did get a cost, and finally they admitted they had not been honest and do not offer Costco pricing. We walked out. I decided to write my first review, to let others know.This was sincerely an awful experience.
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July 2020 by Travis rea
Had to look up the service bulletins for all of my issues to make sure I was covered under warranty and not getting the shaft. They did Fix the Volvo but refused to fix the rat nest it picked up sitting on their lot waiting for service. "You can't prove its from here" and "That's nature". I even said I would pay for the part the rats destroyed if they would give me a deal on it and install it. I now drive to PDX or just do any service myself.
