Ross Dress for Less offers a wide range of brands and the latest fashions for family and home at discounts of 20% to 60% off department store prices. The store is clean, features restrooms, and has friendly staff. Customers appreciate the low prices and variety of items, including home decor and exercise equipment. However, inventory can be inconsistent, making it a hit or miss for finding specific items. Overall, shoppers enjoy the experience and often find better prices than elsewhere, with some staff members going above and beyond to assist.