-
January 2024 by dorinda stutchman
It was great call the grooming and she was great
-
January 2024 by Anon Nymous
Pretty terrible experience here. Came looking for some clippers for my dog. I asked the girl in the front for some expertise, and she said she didn't know, so she left me in the grooming section to find someone who knew. After 5 or so minutes I could hear her voice in the front again, so I walked over and asked if someone was coming. She said she thought I was "a different customer"??????? So she forgot about me and said nobody there apparently including the groomers had any expertise on the clippers. After blindly choosing a set to buy they then had no idea where the clippers actually were. So I waited several minutes for them to find the set I wanted. I typically don't do reviews on retail stores like this. But when I have a bad experience with every staff member I interact with, I just cannot be silent. I was forgotten about, the employees (including the groomers) had zero knowledge of their grooming products, and they don't know the location of the things they are selling. I would avoid this place at all costs unless you have objective knowledge of the products you need, and the location of the product in the store. I would have gladly spent 20 percent more on what I bought at a mom and pop store than deal with this. If I could give 0 stars I would.
-
January 2024 by Lonnie Smith
Consistently one of the best restaurants in Corvallis over the last 10 years.
-
January 2024 by R.Colin McSpadden
It’s like going to Doggie Disneyland as per usual.
-
December 2023 by Hannah
I don’t know if I have the words to completely describe my experience with PetSmart grooming this last Sunday. My boyfriend and I took our puppy to get groomed by Michelle and he was HORRIBLY treated by Sarah B. We arrived to pick him up, as they called and stated he was ready. We waited close to probably 10 minutes in the waiting area to even be acknowledged and the only reason we were was because we overheard two ladies in the back room as my dog was barking, “oh yeah I’ve about had it with you, (my dogs name) I’ll just do what I did last time to shut you up.” Followed by what sounded like someone hitting or kicking the kennel he was locked in. Sarah then came to the front very clearly trying to lie her way out of something that we very much heard happen stating what we heard was her “placing another dog into a kennel.” (comical considering the difference in sound between the two) then proceeded to condescendingly state that since they made us “so upset” they would comp our visit. If this is how you treat my animal when I am around I can only imagine what goes on when I’m not. I would not recommend this place to anyone. I will not be returning to PetSmart for grooming or better yet anything. You have completely lost our business.
-
December 2023 by Hannah Baley
I don’t know if I have the words to completely describe my experience with PetSmart grooming this last Sunday. My boyfriend and I took our puppy to get groomed by Michelle and he was HORRIBLY treated by Sarah B. We arrived to pick him up, as they called and stated he was ready. We waited close to probably 10 minutes in the waiting area to even be acknowledged and the only reason we were was because we overheard two ladies in the back room as my dog was barking, “oh yeah I’ve about had it with you, (my dogs name) I’ll just do what I did last time to shut you up.” Followed by what sounded like someone hitting or kicking the kennel he was locked in. Sarah then came to the front very clearly trying to lie her way out of something that we very much heard happen stating what we heard was her “placing another dog into a kennel.” (comical considering the difference in sound between the two) then proceeded to condescendingly state that since they made us “so upset” they would comp our visit. If this is how you treat my animal when I am around I can only imagine what goes on when I’m not. I would not recommend this place to anyone. I will not be returning to PetSmart for grooming or better yet anything. You have completely lost our business.
-
November 2023 by Rachel S.
Never ever again!!!! They cut all my dogs beautiful long hair off. I was very specific about just cleaning up her paws, face, ears and privacy area. They very unapologetic. The groom insisted that she didn't shave my dog and the manager said well it's not like it won't grow back, gave her a very short summer cut at the end of November.
-
November 2023 by Sami
This is what was on my receipt when i picked up my order. So damn cute.
-
October 2023 by Allison M.
The banfield vet next to petsmart was horrible! I put in an appointment for my dog 3 days before. Nobody answered the phone and I called at least 2 different times. I come into the store and they were very rude! Do not recommend!!
-
July 2023 by Erik Diamond
Steve is excellent! He knows his store and is helpful giving tips and advice. 10/10. Would shop again.
-
July 2023 by Barbara Davidson
They had just what i went for . Specialty food 4 my Cocker spaniel. People were helpful and friendly. Plus there was a sale on dog toys.
-
July 2023 by James Rothwell
Great knowledge and service my go to pet shop
-
July 2023 by Jamie Lowe
The customer service at this PetSmart is UNMATCHED! I didn't catch any of the gentlemen's names but they did amazing work helping my son rescue his pokemon out of a toy. ?❤️ Thankyou guys!!!
-
April 2023 by Clayton's Auto Repair
Lots of pet supplies, but foes are narrow, and set up makes it hard to het around. Employees were friendly
-
March 2023 by gus superman
I went looking for some advice on how to help my pet from regurgitating food that she seems to have developed an allergy to. A young woman ( by the name Emma ) patiently listens to my rambling about my wanting to find a better food source for my pet without some many fillers and better nutrition . She was kind enough and patient to direct me to the right aisle , where I met another employee ,( sent by the young lady to my rescue ) who cheerfully helped me find what I needed . These amazing employees are the people that we need in our daily struggles in life. Thank you to both of you for directing me to the right food for my pet. God bless y'all.
