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February 2024 by Adrienne L.
Staff is nice -- the person at checkout made sure to check that I had a tank already set up when I was buying a fish. Good to know they want to make sure people are prepared for the bettas before they take them home. I mostly just wanted to share some pictures of the betta in his new tank in case the cashier comes across this so they can see the happy boy
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February 2024 by Theo Harper
They take great care of the frog/reptile section. The employees seem to be invested in making sure they're happy and healthy. Tropical species are kept with appropriately moist soil, the drier species in aspen. It's nice to see for a chain store that the herptiles aren't suffering with stuck shed, etc.They took great care to make sure my pacman frog was moist in the store, packaged safely and in moist transport conditions, and was very healthy. She has grown beautifully.I've bought several glass tanks. Those on the smaller end they've made sure I'm not putting too large of a species in, which is nice of them to do.The reptile food section sometimes has dead bugs on the shelves, but in the front cricket bin they seem healthy enough.
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January 2024 by Byrum Woodin
Went there and waited an hour and a half with my kids to purchase a guinea pig there was a family ahead of us and the guy was super helpful with their purchase after chatting with them for about an hour he said i will be with you soon so we waited further. Even after they had purchased 2 animals and all the supplies for the animals he came back after helping them load supplies into their vehicle. He then proceded to chat with an associate for another 20 minutes and completly ignored us. We felt as though he did not want us purchasing an animal and was draging out time so left finnaly after 1.5 2 hrs with no help even though we were right next to the other family he helped the entire time.
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January 2024 by Melissa Fahey
We found the kitty litter we needed and the clerk was lovely.
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January 2024 by Joyce Dukes
The guy that helped me with the fish today was super helpful. Made me happy that someone knew a lot about fish to help me. It gets frustrating going to stores and no one really understands what they're selling.
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January 2024 by Robert Benge
Stopped by for love shacks for the birds.
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January 2024 by Elizabeth Mikelsen
I came in today around 9:10 this morning looking for fence for dogs. I ask for help and the lady with the nose ring and her nose would not help me she just stand around all she said was I'll be there in a minute. I stood there for 20 minutes. Watching her stand around and talking to other people and not helping me. She was rude and I refused to come back to the store again.
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January 2024 by William Kuzma
Shout-out to "D" who was extremely helpful in helping me find everything I needed for my doordash order. I didn't know where anything was in the store and they walked with me to help me complete everything. Thank you D
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December 2023 by Brandon OConnor
Went in to take a look at a bird. Nancy immediately put a brick wall up and said the bird isn’t ready… then why do you have it for sale? I’ll go buy it some where else
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October 2023 by Casey “Freddie” Harbick
Poor quality toys. Spent so much money on toys that break after the first use. Such as squeakers glue failing and falls out or in the toy. Petco brand tennis balls you will need to shave regularly or your dog is at risk of blocking their intestines eating the fuzz off. When I asked the employees if anything they can do about these issues, such as replacing a squeak toy. They said " they're meant to be destroyed" and won't help at all. Spend $10 on a squeaking toy just to go home and watch it come off the glue and break in less than an hour and then my puppy is devastated. Again this is a PUPPY with puppy teeth and strength. So it's not a big adult dog tearing through toys.Only recommend buying your kibble here. That is it.
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September 2023 by B
Decent clearance items and quiet, reptile and other creatures tanks are clean and they look healthy!
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September 2023 by Annie T.
Traveling through? Needed to get dog nails script. Tried another store that said they took walk-ins and they had no room. The staff of 5his Petco welcomed us in and took two dogs and compleated them within an hour
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September 2023 by Wyatt
Amazing that a pet store doesn't carry something as simple as enzymatic toothpaste for dogs. Instead, they have their in-house brand, which is not enzymatic and is not a replacement for proper canine toothpaste. Shameful.
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July 2023 by Stephanie Kroeplin
Pretty good for a petco…their fish have been ok and the staff cares more than at other locations.Always a super slow checkout though. Seems like there’s often elaborate conversations about grooming/food/prices/membership at the register. One time the employee left the checkout to help a customer find something while having a big line. Another time, they were helping a customer try clothes on their dog at the register. Maybe I’m unlucky, but I’ve only ever seen one register open.
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July 2023 by Elizabeth H.
I have been going to this store regularly since 2013, when we got our Jack Russell puppy and I knew I had to keep him entertained. I purchased $100 worth of toys of strategic types (frisbee, ball, tug toy, plush, rope, squeeky toy, ball with holes, firehose kong, and regular kong). Since then, the rats, chinchilas, birds, and other critters kept him entertained. I now have Maisy, my third Jack Russell, and I'm off to Petco to visit the critters and buy more toys.