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November 2023 by Chester I.
I never even knew that we had an O'Reilly in Corvallis. We do.I was talking to my mechanic about an item I wanted him to do when my vehicle was in for service. My mechanic suggested I just go to O'Reilly. My mechanic said they could help me figure out what part I needed and even help me install it or just install it for me. Sounds good. It's across town, but off I went.The store was clean and tidy. There were a couple staff members, and one offered to help. I think her name was Erin. She wasn't immediately able to locate the part based on the numbers I had brought in from the part. She came out to my vehicle with me and had a gander. We went back in, and she pored over the computer trying to find the right part. She did find something that looked close, but it was chrome and not quite right. Rather than just have me wait, she offered to keep looking and call me when she found something. The entire experience was pleasant. I felt valued. Their staff wanted to make sure I got what I needed the first time. They didn't just want to sell me something and shuffle me out the door. They smiled. Yep. They smiled.I will go back when I need some auto parts.Thank you for treating me kindly, for smiling, and for looking for the part I need. More retailers could learn from this example.
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November 2023 by Paul Shelton
The store was well organized, Staff asked me if I needed help right when I got inside. They also knew exactly what I was looking for and showed me right to the location. Very friendly service would definitely recommend O'Reillys they've been great to me over the years.
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November 2023 by Andy Van Brocklin
Love the reps here. They are the best
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October 2023 by Ash Myers
Myke was very helpful and friendly. He even helped jump a customer that was stranded in the parking lot. The part I need will be in first thing in the morning, cuz hes awesome. Hey corporate! Get my man an extra employee or two, hes running around like a chicken with his head cut off. Im not kidding. Or give him a raise.
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September 2023 by Danna Nieto
Erin is amazing. I needed my battery replaced and she made it happen. Great customer service and super friendly and helpful. If Erin hasn’t gotten a raise, it needs to happen.
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September 2023 by Car Guy
Great staff but horrendous management ?☕️
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July 2023 by Brad Hoots
Great place to shop. Gret people too!!
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June 2023 by John McIntyre
Had a little trouble finding the previous transaction for a return, but they got it done without a receipt.
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June 2023 by Lois Neuman
Staff was knowledgeable, thorough, helpful, & professional. :)
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April 2023 by trystan bjornson
Fast, easy and didnt judge me for sleep brain openly.
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April 2023 by Barbara Levine
The other day I stopped to get gas on my way out of town for an appointment. My engine suddenly wouldn't start and I was in a bit of a panic. I called O'Reilly's and they calmed me down and confirmed that they could replace my battery as soon as I arrived. In 15 minutes, I was back on the road. Excellent customer service!
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April 2023 by Bradley Brown
Only store in town that actually had what I needed. Staff was great, friendly and helpful.
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January 2023 by Yvonne Morales
Just bought a used car recently after my previous one got totaled over the summer, one of the headlights became very dimmed recently- my friend had recommend going to O'Reilly for assistance. Called first before arriving, asked if they had the piece I needed to replace my headlight in stock. Arrived & was assisted by Bryan, purchased a new set of low beam headlights & asked if any of the staff could assist with the installment & Bryan was kind enough to help. The staff are super helpful, easy to talk to, & willing to go above & beyond in assisting, recommend to anyone & will be returning again when needed.
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November 2022 by Treston Gerhardt
They sell Auto Parts, and boat parts and lawnmower parts and weed eater parts and...
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October 2022 by Mark AAsum
They always have what I need! The store is clean and well organized!
