“I’ve been into this store twice in the last month, first to upgrade my phone and then to return my old phone. Both times, Garrett helped me. He was awesome! Knowledgeable, friendly, professional, answered all my questions. I’ll for sure return to this store for any phone-related needs!”
“This particular Verizon Authorized Retailer has gone through several transformations and we have been going there for at least 8 years. There have also been replaced changes, but Santi has been there for awhile. He has been a great help on previous visits, to purchase new phones/tablets and to help out if we had a question. He has always been courteous, professional, helpful and honest. He goes the extra step! Thank you again for today!”
“The staff were amazing at helping get through handling a bill of my deceased grandparents from over a year ago! I had been through the ringer with 611, sending in their phone last year in August, they claimed they never received them so I paid the remaining balance of the bill and the remaining installments of the phones I sent back to them in the pre postaged box they sent me in the mail so everything was supposed to be zeros out in August and then ATT tried billing my DECEASED grandparents for SEPTEMBER when they died months before AND they were paid in full in AUGUST saying that my grandparents now owed almost 250.00?!These staff kept very calm and helped me for almost 2 hours try to get through 611 and finally the bill was handled without me having to pay even more.Thanks so much to these three patient and knowledgeable guys!”
“My iPhone did an update and started talking to me I was highly frustrated and ran in on my lunch break and nice lady helped me shut that crap so I was so very thankful for her services.”
“Needed a new phone as mine got destroyed. Was unsure of what to get and the two workers were both very helpful and provided me with description of the phones and were professional and kind! My kids got a bit rowdy and they were extremely patient! Thank you for your service.”
“Justin was amazing at helping me set up my new phone and helping me with an upgrade to our plan! I definitely appreciate Oates his knowledge and friendly personality!!”