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October 2023 by Tom C.
If only I could give a negative review...Hired them to replace blown IGU. After two months they showed up to do a tuck install. After knocking out a chunk of my drywall, they indicated they glass they just installed had a scratch along the length of the window. C'mon people! You're a glass company. You're telling me you don't inspect glass upon arrival and prior to install?!? Now the seal is blown. This company is a joke. BBB complaint registered. Go elsewhere.
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August 2023 by Skipper Hamilton
Was able to order a new window and have it made in under week. Was cheaper than buying a new door. Thanks guys
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June 2023 by Sean McKenney
I brought in a cupboard door with a glass insert that broke.The front desk representative was knowledgeable, professional and friendly.She was able to quickly pick out the glass. Verify it was in stock and price it out within a short visit.I had the door installed as new within a week.Everyone I encountered were extremely friendly and they have dogs!I would absolutely recommend this business as your sole destination for glass.
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April 2023 by Rock B.
Look no further. Lane County Glass, Inc. is perfect. Yes, I searched and hunted and read various reviews. I tried contacting a few companies. Some didn't even call back, others said the job was too small. This outfit responded promptly, came out and measured quickly, then gave a surprisingly low estimate for my work (a small residential job, too). The window was ordered, and right on schedule, Dan was there. None of this "we need a four hour time slot" nonsense. He came to our home and took off his shoes without being asked(!) Dan was courteous, professional, and very knowledgeable. He did the work quickly, and explained that the window had a ten year manufacturer's warranty, and a one year labor warranty. He described what several types of window failures looked like and when to call them. The window matched our other windows exactly. They do both large commercial and small residential. We have a bigger job coming up in the future and plan on having them do the work - without taking bids. That's how impressed we were. Five stars and two thumbs up all the way.
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February 2023 by Benjamin Sammons
I had a broken window. They came out and looked, gave me a great quote, and did a flawless repair. A few other people said the job was too hard, but Robert from Lane County Glass didn't break a sweat. All around great experience!
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February 2023 by Paul B.
A low-solar window failed in a Christmas storm and steamed up.Lane promptly had an installer around to measure. Robert arrived on time on the appointed date, fitted the window then cleaned it very carefully of silicon seal that someone had smeared on the new glass. He is a good ambassador for the company and I'd use them again, though I did feel the price was a tad higher than I'd expected.
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January 2023 by Christina C.
Ordered table top glass and found this company to be top notch. They created a table too glass for my HUGE dining room table and it fits perfectly! They took my order and began work immediately - no delay. The glass was ready on time. I got timely calls to say it was ready. They even had one of the big fellas load it for me. I'm thrilled with this company and would use them again. Plan to cover everything in glass and protect all my wood surfaces.
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September 2022 by Chelsey Moses
Lane County Glass was the only Eugene glass company that picked up the phone the day I started collecting quotes so, it was an easy sale.I ordered tempered glass & it even arrived earlier than expected. Everyone was very pleasant in the store and I very much enjoyed the sweet work pup, Mouser. Thanks for my glass top. It’s perfect!
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May 2022 by Chesey Moses
Lane County Glass was the only Eugene glass company that picked up the phone the day I started collecting quotes so, it was an easy sale.I ordered tempered glass & it even arrived earlier than expected. Everyone was very pleasant in the store and I very much enjoyed the sweet work pup, Mouser. Thanks for my glass top. It’s perfect!
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March 2022 by Dana W.
We had ordered huge glass windows (6x9) from another local company that was to put the windows in place for our contractor to secure. When the company arrived, they refused to do that! These were 500 pound windows. We were desperate to get the window in place as we had a 6 x 9 foot open space in our living room and a storm was approaching. Lane county glass prioritized their response for us, even though we did not buy the windows from them, and sent installers right over to secure the windows. Went way beyond what they had to do. Couldn't have been more grateful to be saved from the position we were left in by other company!
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February 2022 by Erika Krieg
They cut me a replacement piece of glass for my door in 5 min, it only cost $7. They were very friendly!!! I would recommend Lane County Glass to anyone looking for top notch service ?
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January 2022 by Dean Jones
This place used to be a good place for my wife mom a d I to get food to go from never a problem until tonight get home with Stone Cold food, and we live off 42nd so don't take long to get home didn't stop anywhere and of course my very well working car heater was on high since it's 30 degrees out anyway I call and complain after speaking with 2 workers the so said owner got on the phone and told me it was our fault the food was cold said he has been thru this before and people just want free food ... ok maybe he has been takin for a free meal from others my order was 51. dollars and some change we left a very good tip on top of that and I offered to bring back the cold food! Nope argued with me for 40 minutes on the phone. Will Not Ever do business there again. They need to learn how to treat people especially return customers for years now.
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June 2021 by Frank Garcia
Friendly staffResidential windows or commercial they got it!
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April 2021 by Jim Giffin
Great attention to customer service.
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January 2021 by Dannielle Allen
This place is amazing!! After going to multiple glass shops to get my mirror fixed, getting the runaround and extremely high quotes I was sent here by a friend got a great deal and it was done way before expected
