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October 2023 by Sarah Huggins
Always friendly staff, they (so far) have always been under the price they quoted me before the service was completed. They always communicate well and are very clear about what they can and can't do and what you can and should not put off until payday.
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September 2023 by Shannon Huffman
We were heading out of town on a Friday afternoon for our anniversary when our battery light came on. We quickly google a mechanic and John’s Automotive Repair came up. (We are not from Corvallis). From the moment we arrived they were friendly, someone immediately checked out our car and diagnosed it. They were able to get the part and replace it and had us on our way in a couple of hours. Since we hadn’t eaten they gave us a couple of places to eat close by.Thank you for saving our anniversary weekend!Shannon & Bryan
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August 2023 by Lea Biste
It's very rude to laugh when a potential customer asks a question. I could have phrased my question better I guess, I was asking for what the average price of something was, some of us live paycheck to paycheck yet depend on our vehicles. So I needed to know how much I needed to save before even bothering to try to get my car fixed. So I asked about the average price to fix my issue, and the person laughed, and the rest of the conversation I felt as though they thought I was stupid. I do not feel comfortable calling there again, let alone using this business.I get sometimes customers do laughable things, but you didn't have to laugh at me in front of me. I can handle rude, but this wasn't just rude, you made me uncomfortable.I called another auto place, and asked a similar question. They did not give me a ballpark estimate either, but at least they politely gave me more information about what the cost depends on. Most importantly, without laughing or making me feel stupid. I will be going there instead. They communicate clearly and professionally. I do not feel uncomfortable with them.
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August 2023 by Cortnee Britton
Horrible service, I took my car in awhile ago.. the secretary was rude, then I was taken advantage of for having my caseworker pay for my car to be fixed so my kids could get to school as well as me. He told me it was a bad thermostat and he replaced but when I got home the car died again: I called immediately after and he said my car died because I plugged my code reader into my car and that he would happily recharge my caseworker for a re diagnostic… how awful, worst experience everService: Engine repair
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May 2023 by Michelle Lee
Quick, professional, and responsive! They took care of everything that my car really needed without nickel and diming unnecessary items. Dropped the car off in the evening and it was ready by the next afternoon! Highly recommend.Services: Battery
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March 2023 by Jonny Boy-Silver
Thank you to John! Quick,no nonsense service and repairs by a seasoned professional! Silverjeep™ is back on the road!
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November 2022 by Melvin Lytle
I am so grateful for this place! Found myself stressed out, and in a bind. I had never been to John's automotive, but I must say the friendly and respectful greeting I experienced was thoughtful and professional. It's got a down home relaxed atmosphere, and these people are just down rite Nice ?. I was able to get the answers I needed, and my car fixed in a timely manner. I will definitely use John's in the future if I ever have any issues with my car. Anyone else's for that matter. Thanks John!!!
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October 2022 by Zeph Martin
Had them do a simple pulley, cars blown up, lack of updates, I just bought car 50k miles, brought it in multiple times each time I would bring it back the next day due to it sounding worse than when I was there, I’ve spent $1800, and now I’m looking at a complete engine rebuild, and I think this is due to not listening, I shouldn’t have to watch YouTube videos to see if the shop is doing this the right way
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September 2022 by Jake Carlson
Look elsewhere in town for a Better Business Bureau accredited auto shop in Corvallis for more honest auto work and more professional quality customer service interactions. Poor professionalism from the owner John, he has an anger problem that he is unable to keep under control and will gladly yell at you if you question his almighty word of "30 plus years in the auto business."Service: A/C installation & repair
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August 2022 by Billy G
Great experience! They got my Subaru fixed up and even fixed something that I didn't go there to get fixed. Great service and communication all around
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August 2022 by Brady Young-Magid
Not only best repair shop in town, best prices, best people, and most importantly best customer service.
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July 2022 by Kristi Pedersen
I've really enjoyed my experience with John's! They were able to schedule my car in pretty quickly, and had it fixed and ready to be picked up the same day at a super reasonable price. All of the staff I've interacted with have been very friendly and helpful. I really don't know much about cars, and I appreciate how they explain things without making me feel pressured. I'll definitely be recommending them!
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May 2022 by Karen Vaughn-Kerns
Excellent customer service and highly qualified. I trust them with my college daughter to be fair and honest. Highly recommend
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May 2022 by Terry W.
Always good work, great staff - including the office - reasonable prices, helpful, everything you want in car repair,
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February 2022 by Jessica Ewton
These guys were great!! Did exactly what needed to be done and nothing more! Highly recommend
