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June 2020 by Carrol E.
Citizens Bank has given us amazing customer service and banking. It is so great that we can still have such personal service and talk to a person, compared to large institutions. As a small business owner , I highly recommend this bank. We are at the Circle Branch in Corvallis, and the manager Anthony Thompson and his staff stand out, and are the best!
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December 2019 by Toni M.
This bank and its friend in Philomath are racists. They decide if you get a bank account based on your looks. Not On whether or not you qualify. If your Hispanic you may as well go elsewhere. As the manager "makes the call". Yes the nice clerk may have asked do you want to open an account? But there not the man in charge deciding who can bank here or not. That would be the manager person who looks you up and down and then makes a choice. Based on their own prejudices.
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September 2017 by David was here
Fairly nice local bank. A dozen or so locations, actually. They don't have as many features as the big banks but their service is excellent.
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June 2012 by John F.
I tried to use my Citizens Bank ATM shortly after my wife died. We had a joint account. One of the main reasons for having a joint account--my wife actually used a different account at a different bank--was so that funds would be available in an emergency, such as the death of a spouse. My ATM card did not work, and I was informed at the counter that this was because my wife had died and so the account was suspended. Whether the bank does this solely to annoy customers or whether there was a reason, I don't know. What I do know was that the bank learned of my wifes death the day before when I was making a sizeable deposit, and no one even hinted at that time that there would be problems with the account. I also tried to get some documents notarized at the bank, something they point out as a benefit of having an account there. They say they won't notarize documents dealing with wills and trusts because of their liability. They used to do this, and they couldn't explain how certifying that the signature was actually mine made them liable unless the signature itself was false. These are the latest things Citizens Bank has thought up to annoy customers. On the other hand, I am getting an interest rate from them that will double my money every four thousand years.
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February 2011 by Lainey Morse
Citizens is the best bank in town. You never have to wait in line and they are always so friendly and call you by name.
