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February 2024 by Strike King
For love of God can we get some better customer service.
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July 2023 by Steven McGee
Great employees, just NOT enough of them. The wait is way TOO long when you have to go into the lobby.
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July 2023 by Clif Swan
i like US Bank but this branch has terrible customer/counter service.they always say "use the app! use the app."well, um older and i can't see the app.
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July 2023 by Michael George
Quick easy.
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February 2022 by Mark Wilson
They are able to take care of my banking needs.I havent had any problems.
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December 2021 by v. gwen humphreys
I am happy with my bank. If you have problem you get great customer service. Online banking and you can locate branches as needed if traveling. Over all pretty happy with this bank.
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October 2021 by Mel C.
Very nice people and very helpful. Good credit card and loan rates. A good place to bank. The bankers are very friendly and extremely helpful they make banking easy.
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September 2021 by Trevor Gibson
Sandy is amazing. She's knowledgeable, funny and makes you feel at home. Thanks Sandy
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July 2021 by Debbie G.
To Whom It May Concern: I was a US bank customer. I was treated like unfairly,rudely, talk down to. People at the North bend, Oregon Branch were unprofessional to me.I didn't do anything wrong. A lady named Melody on the 1-800 number was so mean and rude,yelled at me..When I asked about what was going on and why my checking was being closed. They wouldn't tell me. This is a shady bank. Word of mouth is everything is this town. I wouldn't recommend this bank to anyone.
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September 2020 by lisa goldsmith
worst bank ever! go to Banner! closed my account a month ago..they kept it open with a penny!!!! ( then I get service charges). went thru drive thru yesterday..over 40 minutes in the car, people all lining up behind me, people getting out of their cars, "is there a problem?" and they all getting frustrated sitting in their cars waiting too. This is just the worst bank ever!!!! like who keeps an account open with a penny and then they cant figure out how to close it.
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July 2020 by Amber Taylor
Reliable and been with them for quite some time, but their atm room at the Coos Bay branch smells like Urine.
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October 2019 by Indigo T.
I'm wondering why the bank only responded to the positive review and none of the negative ones. They should have responded to all of the negative ones and apologized! I'm thinking the reviews are right. The people at this branch need better attitudes and to learn about customer courtesy!
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November 2018 by K.B. Mayes
A great Bank to put your money in.
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October 2018 by Roger M.
I've never given much thought to reviewing a bank but Coos Bay, Oregon, is a town where you can find the best and occasionally, experience the worst. Not long ago, I was unhappy with my previous bank and began to look for an alternative bank. Simply because it's close by to my business, I settled on U.S. Bank on Anderson. I'm surprised at some of the reviews that indicate people have been dissatisfied with their customer service. My experience has been totally the opposite with U.S. Bank. I find the tellers and management to be extremely cooperative and friendly and always attentive to our needs. I love the idea of banking at a major bank with lots of locations around the country and U.S. Bank has exceeded our business banking needs. We love the people and the management and give 'em high marks!
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April 2018 by Joe Hudson
First class and Professional. I speak as a former career banker.
