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December 2023 by Steph N
Excellent customer service
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November 2023 by Nancy Cleveland
Clean facilities, helpful staff, and fair prices! Will continue to go there for all my tire needs!!
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September 2023 by Richard H.
Got me in short notice and were super friendly with good service. Using them from now on.
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May 2023 by William Huffman
Took care of what I needed. Great followup after the sale.
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May 2023 by Janette Huffman
Great service. Very nice people
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March 2023 by Phil Underwood
They do not honor appointments, it takes one hour per tire for the installation, and they made me walk several miles in the rain to retrieve my car.
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December 2022 by Sunshine Reviewer
I unfortunately was very disappointed, though it ended slightly better.. First go around they had my car for 2 days and could not figure out my issue. I still had to pay even though that's not what was discussed in the beginning. However I was offered a $20 discount for the "miscommunication".I thoroughly explained what was wrong and what I needed figured out, just to be told after they had it and could not figure it out, that they don't actually do that kind of work (anything to do with the body) (There was a water leak, which I found later to be from my tail light) this they could not figure out.. I got my car back and randomly lost 5-6 mpg and found my air filter not properly put back in. Took my car back and they couldn't figure anything out but did replace some of my lines to the air box as they had been split. So far that seems to maybe have been the issue. This was literally just wasted time and money plus about a month of getting 10mpg. I will say though, that the offer to bring my car back in to be looked at free of charge was a good gesture. Though it was my complaint of the issue that started after my first visit that prompted it. I did not expect to be offered that. I wish my experience had been better as I had high hopes for this place. I do commend the owner for trying to make it right though.
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November 2022 by Gilda Dyckman
Thank you to your staff, you got our family in & out quickly while on vacation
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August 2022 by David Rauch (Dawud)
If I could give ten stars I would. Tom's Tire Pros are absolutely amazing! I had to replace two hard to find tires on my vintage motor coach. Not only does Tom's Tire Pros have excellent stock and access to hard to find tires, but the entire Staff are awesome! Tom took care of me himself and spent the extra time to help me understand everything in the Warranty. Tom's Tire Pros is the one place I will go to in Coos Bay Oregon for the foreseeable future. Thank you for everything!
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July 2022 by anthony agnew
Very helpful.and nice people
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July 2022 by Jason Clark
Wow, No comment.
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July 2022 by Lonnie Jones
Excellent service
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May 2022 by Gail Kucher
Excellent shop. Very impressive with seasoned mechanics. Randy thanks so much for your awesome customer service. Waiting room very comfortable with no tire smell. I trust tire pros in Coos Bay I'm a client for life.
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May 2022 by Gail
Had to get a second opinion. Tire pros Coos bay I was treated so nicely and will come back. Tire pros found discrepancies in work by Les Schwab Reedsport was able to return to get warranty work done for the 3rd time Les Schwab. Will from now on use tire pros A VERY SEASONED CREW???
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April 2022 by Kimberley Hamilton
Excellent customer service. Honest as Abe. The ladies who run the shop are top notch and Mike is a true professional.We had a tire on our new rv trailer that had a slight bulge in two areas. He explained the issue and gave us a peace of mind that we did not have to worry. On the road for a 8 month trip around the country.I would highly recommend this tire store.