Mobile Phone Accessories in Coos Bay, OR

“Kazzandra is the is best!! She helped me compare phone models and prices till we found the combination that worked best for me. She even sat there and helped me each step along the way with my new phone setup. Anyone that is having a difficult time with their phone or service definitely should spend a lil time around this young lady”

“This is the best AT&T store I’ve been to. I had issues with my account after going to an AT&T store in Portland(it’s a long story but I was incorrectly charge $750). Austin spent over 3 hours helping me, he called customer service multiple times and didn’t give up until my issue was solved. He was very knowledgeable and patient with me. I appreciate his time and effort when it wasn’t even his mistake. THANK YOU <3”

“So this location gets five stars for customer service. I was helped today by Collin and he was courteous, knowledgeable, and very fun to work with. I was helped yesterday by another associate with an equally pleasant persona.

They have packages at all sorts of price points and their selection seems more up to date than my previous wireless company. They offer prepaid packages as well as contract plans.

With the pleasantries out of the way I'd like to share my particular problem. I switched to US cellular yesterday in order to purchase a phone for my young son. He requires parental controls. I purchased the Motorola G Play on a prepaid plan. When setting up the Google account through the family link parental controls, the phone would come to the screen shown in the video, and refuses to progress further. Through troubleshooting with the previously mentioned associates we have tried a plethora of ways to progress further, including ensuring all updates have been done and allowing all permissions. We have come to three different screens, all about at the same point in the process when granting permission for the parental controls to supervise the phone.

To summarize it would seem that the prepaid program is interfering with the parental controls program. I am frustrated and have essentially purchased a seventy dollar brick. I suggest not purchasing a prepaid phone for a child through US cellular until this glitch is resolved. Again, five stars for customer service, price, and selection. Two stars for ease of product use.”