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April 2023 by Tami G.
I have been a customer of USS for over seven years. Significant price increases and "customer service is your problem" attitudes have never been pleasant. Now, they REQUIRE a credit card for auto renewal. No negotiation - "Do it or we'll get our toilet." Fine. Come get your darn toilet. You've lost a long-term customer.
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January 2023 by Kayla E.
Terrible! Do not use this service! We were not serviced for MONTHS and when we asked to have the port-a-potty picked up they waited 2 months to come and get it and they are trying to take us to collections for months that we didn't get serviced! Avoid this company they are more expensive then others and terrible service!!!! I would rate 0 if I could.
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December 2022 by Shawn Gaboury
Terrible service. They never service units and still expect payment in full.
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August 2022 by Michael D.
I would not recommend this company. Recently we went 17 days without service, on a weekly service contract. They are very cordial on the phone but the company is so big The Operators are in another state. This summer they have missed our facility six times, and they have made no offer to reduce our bill.
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August 2022 by Economy Auto Parts
Absolutely TERRIBLE. Had no problems over the last 3+ years until recently. Missed multiple services. Called 14 times and was told they would be out the following day or someone would call me back. Nothing. Canceled service. Was told they would be out following day to pick up unit. Nothing. Then told Sunday, then told a month from now. Keep in mind it’s 100-+ degrees and we have had an unserved unit for nearly 6 weeks. It’s sitting out front waiting for them and it’s disgusting. Lastly, they told us we wouldn’t be charged, we were—and then told a refund would be issued (it wasn’t). Will most likely be calling the city or state to report if not picked up soon.
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August 2022 by Bryan Draper
Our unit was serviced on May 12th... and has been cleaned TWICE since then (that's 11 weeks). Multiple calls with no action. Had to call in another company to provide service and it is HALF of what United Site Services was charging me. Please do not support this company.
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August 2022 by Kushed Clothing
The worth service I have ever had with temp construction toilets. I had them scheduled from twice a week and they could even make it once. Go with drain pro they are awesome and on top of the game!
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August 2022 by Julian Varah-Sikes
Consistently fail to service their porta potties for weeks at a time. I've seen cleaner portables at the end of week long music festivals.
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July 2022 by Brock Inman
In the past they had done a fairly constant job of servicing (weekly) our restroom. With the exception of charging me $35 every month for a new bag of hand cleaner that lasts about a year (I dated it and still not through it). Still getting charged monthly for a new bag.Lately it has been extremely frustrating, I've been told 3 times they would be out the next day to service but 3-weeks later and nothing.Out of TP and it's now basically an above ground cesspool and fly breeding station.Bet they will still charge me the full months rate for weekly service and new bag of hand sanitizer.
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July 2022 by Dave Patton
Worst customer service. When service canceled, kept making excuses for not removing the Porta potty from the food pod. Like playing whack a mole trying to get someone to take it away. I have contacted the state of Oregon to see what they can do. DO NOT USE THIS COMPANY!!!!!
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July 2022 by Sobella Nursery
Too bad negative stars is not an option. TERRIBLE service. Multipleno shows, no explanation or flat out lies about why services could not be performed. Charges for services not provided. Lack of accountability. No customer service. BEWARE!!!! Many other options out there than these scammers.
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July 2022 by Kim Nitsos
Charging me and never showing up or I can see they have shown up open the door and leave. The unit is always clean they are just lazy and refuse to do their job while making note they completed the job!. I would NOT recommend United Site Service.
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May 2022 by Van T Blume
Consistently missed the scheduled service or randomly change the service schedule. I called customer service twice and they said "we will call back" but I never get the call. My call were not even found in their record.
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April 2022 by Kurt Clemence
USS consistently misses scheduled service and often does not replenish the supplies in the porta-potty
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February 2022 by Randy Richardson
USS is the best in the bizz.
