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“I had a great experience at the UPS Store recently, all thanks to one of the employees who went above and beyond to help me. I came in with the wrong packaging, and he was quick to provide a suitable box and offer helpful advice. His friendly and informative approach made my visit much easier.
It's clear that the staff here are committed to providing excellent customer service, which makes all the difference. When a company focuses on supporting its team and putting people first, it shows in the quality of service they deliver. I highly appreciate the effort to ensure a positive customer experience!”
“I came in to ship something that's very important to my son they helped me print a shipping label they helped me make sure that it was safe and secure and made me feel comfortable about shipping something that was very important to my son.”
“I go out of my way to get services and have my PO at this location! Everyone has been so helpful over the last three years and their new location within the building is even better than the last.”
“During the busy holiday season, I needed to send a very fragile ceramic Disney Christmas decoration to my brothers in Southern California. Let me tell you that the employees at the West Linn UPS Store carefully wrapped each fragile part of the item with extreme care. Although I had to pay for special care packaging, it was well worth it, just knowing that it would arrive unbroken. My brothers were very happy in receiving the item, and we all joked about how it took them 30 minutes just to unwrap it! Thanks to ALL of the UPS employees who took the time to make sure my brother's Christmas present was received in one piece!!!”
“Duke is the best notary in Portland. He helped me make all my items very professional, and he was so kind and caring throughout the whole process. I highly recommend him and will return for all my notary needs!!”
“Had my fingerprints done here. Friendly staff and the service was fast. Scheduled my appointment online. Fingerprint cost was well priced here compared to other locations.”
“I've always loved this place because they gladly accept & reuse packing materials. Today I wanted to mail a package & I like to go here because they offer all three options USPS, UPS & Fed Ex. Today Omar made my day. Going above & beyond he helped me get the best shipping option which ended up with me needing a new box. Not only did he take the time to make sure my package was packed safely, he help me pack it & even threw in a special treat! Just above & beyond! Before I went in there I was not having the best day & he cheered me right up with his high level of customer care & kindness. Thank you Postal Annex & Omar! Big fan!”
“Employees are knowledgeable, helpful, professional, as well as kind, courteous, and patient. And my helper 'Ellis' was all that with an unending smile! Thanks”
“Quick n fast service but I went to return one item a stripper pole n Amazon claims they never got it other than that the store has always been open n good customer service and it's clean and convenient location”
“Thank you for getting done my printing.
I was at fedex store first but they said they were too busy to do this (must be packing but I was the only customer there) in a rude way.
So, I stopped by my go-to Ups store this morning. Young lady took me first and started trying to figure out how to edit it to fit to the paper size I wanted.
And the other gentleman who was Hispanic? (curly hair -I’m writing this hoping the owner read this ) took it to his computer, edit the size, made me a sample to make sure. They were busy, a lot busier than fedex, I felt bad when many people came in, but no frustration, they were always very pleasant. They were multitasking and smiling to customers.
And he got it done for me.
We don’t get this kind of customer service everywhere any more.
Thank you very much. You made my day.”
“The enthusiasm, professionalism and competence of the staff is outstanding. Been using this store for years, never had a bad experience. Support these local, small business owners - they care about their customers!”
“I have no idea why all of their Google reviews or less than five stars. Every time I've been in there they have been awesome. They go the extra mile and are all very friendly.”
“Great customer service. I needed passport pictures for my 5 yo, who refused to cooperate for 30 minutes. Joseph and Lance were extremely patient, positive, and supportive. They also knew how to print them with different sizes, so I was able to get pictures for both US and Spanish passports.
Thank you again!!”
“They’re great with everything that I’ve needed so far. However, the website says they do passport photos, but they don’t. That’s all, just a public service announcement ?”
“The workers at this store especially Cassandra was extremely helpful and informative towards my situation and even went out her way to call me back and give more ideas which I very much appreciated it”
“A few weeks ago, I dropped off a package. I received such wonderful service that I kept meaning to leave a review but kept forgetting until now. A woman named Valerie was extremely helpful and patient with me. The box wasn't fully closed, it still had some old shipping barcodes on it, and I was just feeling like a mess that day. Valerie took care of everything with a smile on her face, and I was out of there less than 2 minutes after I entered. In that short time, she completely turned my day around. I'll be back!”
“Shout out to Ariel! She was so helpful with complicated Amazon return. Also very kind and respectful. Great customer service! Manager could learn from her ability to make customers happy!”
“Always very prompt and polite. Ive been using the service's here for years, and its going out of my way from where i moved to. Ps. Thank you for all your servics team members.”
“Katie and Liz take good care of me when I’m shipping my vinyls overseas at UPS. I trust that they will do everything in their power to get it there. Thats why I am giving them 5 stars!”
“I do a lot of shipping for my business and the staff here is very friendly and helpful which is a huge difference from the waterfront post office. Apparently waterfront is where they send all of their problem employees. At this location everyone is great.”
10AM - 3:30PM
4207 SE Woodstock Blvd, Portland
Mailbox Centers
“This store is great, they process my returns quickly and efficiently, print any shipping label I may need for $1, this place is a godsend, how are they not 5 stars?”
“They are SOOOO HELPFUL! Seriously, it's like no problem is out of their grasp. They seem to always know the answer to any question you have you, which is incredibly helpful as a person that returns and sends a ton of packages, mainly through and to Amazon.”
“The little gem of a station is just off SE Powell at SE 14th. It is a gem, often overlooked in favor of the larger Brooklyn Station on SE 7th. The result is generally shorter lines (if there are any at all). During the last couple of visits, there is one person "holding down the fort." It's better to have your packages securely taped prior to sending them, only because there are *occasional* shortages of packing supplies you may otherwise have a last-minute need for.”
“I loved the posts workers up front they were so helpful. I usually get the young man up front and he’s been great. The other ladies are just as wonderful. I live on barrington and my carrier is stupendous. Don’t know what all the negative comments are about. Post office is better than my last one in Hollywood.”
“I saw an array of critical reviews for PostalAnnex (prior to writing this one), and it is easy to see why some folks might be alienated. Having said that, I had a remarkable experience with a PostalAnnex employee by the name of Jessica. We had a series of documents notarized and copied before sending them to an out-of-state business via Federal Express. The FedEx label was generated for us by the out-of-state business. The delivery of these time-sensitive documents was significantly delayed, and we had no idea how to track the package. Jessica took the time to sleuth through PostalAnnex records to help locate the tracking number and thus identify the snag.She went above and beyond the call of duty. My thanks to Jennifer!”
“The staff her are always so incredibly kind and helpful. They go above and beyond every time! I almost never write reviews and it doesn’t seem like a UPS store would stand out but they really do so I had to share!”
“I visited this location for passport photos. Employee Clay did an excellent job for me. I noticed that they make yard signs for city council candidates too when the candidate dropped in. They also rent mailboxes, offer fingerprinting, along with other services. This is a well-run, family-owned, local business with strong neighborhood ties.”
“I came in with a package and shipping label, they took it and sent it off for a fair price. Easy. Customer service was exceptional and the lady at the counter was very pleasant”
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“This staff is the best, hands down!! They always go above and beyond to help and NEVER make me feel like I am bothering them no matter the problem. Just the best, period!!”