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October 2024 by Dale Woodruff
broken promises poor service
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April 2024 by Francisco Ramos
This place and facilitie is very nice and very comfortable for work I really like it ? ?
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August 2023 by Michelle Steffens
There wasn’t a call to schedule. I was 10 and 8 minutes away when I got two phone calls today that my Order would be delivered. The driver said uh, well, I tried to call you…. He was already loaded and parked to deliver when he finally called! SAIA = zero management.
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September 2022 by Brenda Meeks
Jessica is a definite asset to your company. Our order was lost, she found it and got it to us in 2 days. She kept us updated on when to meet your driver who was also a great guy and real pleasant to deal with.
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November 2019 by Team Expressions (Expressions LTD)
We've had our fair share of bad experiences with freight companies, due to our location being at the end of a non-paved, single lane road. Saia has routinely been great to work with, and their drivers are always great at getting in and out for us here in Talent.
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July 2019 by Bob ICEMAN
I have tried for two days, without any success to get ahold of the local office for a pickup. it there was a minus star, they would get one
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July 2019 by jurn kamami
Grt place, great people
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April 2019 by Team Expressions
We've had our fair share of bad experiences with freight companies, due to our location being at the end of a non-paved, single lane road. Saia has routinely been great to work with, and their drivers are always great at getting in and out for us here in Talent.
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November 2018 by Esteban De Bram
Absolutely amazing trucking company they set an appointment and they were there on time and were very eager to help absolutely amazing customer service quality service from the best trucking company in the area If I could give 10 stars I would the terminal manager and all of the drivers are absolutely amazing staff is amazing as well
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January 2018 by ESTE D
Absolutely amazing trucking company they set an appointment and they were there on time and were very eager to help absolutely amazing customer service quality service from the best trucking company in the area If I could give 10 stars I would the terminal manager and all of the drivers are absolutely amazing staff is amazing as well
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November 2017 by douglas mp
Saia Medford,
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November 2015 by Don Foreman
My experience with Saia Ltl Freight was not a positive one. I paid extra for a lift gate, residential delivery and paid extra for the delivery by appointment. Their version of setting an appointment for delivery was calling once the truck was loaded and in my immediate area. I was at work and didn't get the voicemail until two hours later. I called the driver back and the appointment for delivery was set for the next morning because he said he had already left my part of town and did not want to return. The item arrived the next morning with over $500 in damages cause by slamming my purchase into something very hard. Saia later billed me an additional charge for what they called a redelivery even though they never set an appointment until the second day. When I submitted a dispute for the charges. l received a reply back the next day stating “Thank you for submitting your accessorial dispute request. After further review the accessorial fee is are valid and will remain on the bill.” The fee is not valid. Since they like to quote the BOL then how about they start looking at the part where I paid to have an appointment set up? NO appointment was set for Monday at all.
So in summary they damage my property in transit, they do not follow the instructions that are clearly stated on the BOL, then when I complain about the fraudulent charges their idiot employee apparently can't read the second where is says delivery appointment is requested?
