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August 2023 by Lindsey Jo
Neil is an ethical and caring business man. My kid was driving a vehicle from California to PDX and she almost broke down at 1am. We had her drop off the vehicle in the middle of the night and called Neil in the morning. He did everything he could for us. That level of service and care is hard to find nowadays. He was thorough, thoughtful, reasonable, and kind. I wouldn’t hesitate to recommend this place to anyone I care for! Thank you Neil!Service: General repairs & maintenance
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August 2023 by Roble Tonewoods
Best shop in the Rogue Valley hands down.Honest work at a very fair price.Service: Transmission
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August 2023 by Jeff Robbins
Always fixes the issue. Fair and honest. I recommend his shop to everyone.
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May 2023 by Ivan Howerton
He fixed my air conditioner in my car and did a fantastic job!
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February 2023 by Joe Kilbourn
Very nice people and reasonable price. Has very good customer service and explained everything in detail
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January 2023 by Jesse Malanche
My 1st experience with Neal Brown Automotive was FANTASTIC! They took care of my truck right away and at a fair and honest price. HIGHLY RECOMMEND
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November 2022 by Rosa Barron
Access paid them to fix my car but they got it started but did not fix it it still makes that screeching sound and they did not put the bolts that the car was missing on I did not find the belt that I bought so I assumed they used it but did not adjust rite other wise it would not be screeching and alternator is going out and that's what they replaced
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October 2022 by Michelle Madigan
Super rare...a good, honest, and knowledgeable mechanic wrapped up into one. We have 4 vehicles in our household. I won't let anyone else work on any of them..
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September 2022 by Chris W
Neals motto is "treat every customer the way I would want to be treated". He does that and more. His pricing is fair, he gives great advice, and he'll explain why he did it didn't do something. I've had several vehicles repaired at his shop. I wouldn't go anywhere else.Services: General repairs & maintenance
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September 2022 by Chandra Foryst
We didn't actually use this place. We were driving through and our check engine light came in. We called them to see if they could replace the part the Code said needed replacing. They weren't able to do it right then and there but gave us good advice. Thanks to them we made it safely to the end of our journey.
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August 2022 by Diane Archer
Neil and his crew are the best in the business. Especially if you are a lady. Very honest. No one better
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June 2022 by Darrin Thornton
Neil Brown took 1000% great care of my Sons needs. A complete motor replacement on a 2007 ford pickup. No taking advantage of a young customer, completely open communications and very knowledgeable staff. 5 years have passed truck is still running flawlessly, I personally drove it from Central Point to Quantico so my son would have his truck at Officer Candidate School. Not one single issue in 4 days of traveling. My son got assigned to Yuma Arizona a year later. He drove that truck to Yuma in 3 days time and not a single issue. Still driving that truck today. I have referred multiple friends to have their cars/trucks fixed by Neil and crew. Not one was disappointed or regrets the work done. I am confident in their abilities to turn wrenches and solve problems for you too. Do not go somewhere else…
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June 2022 by Jamie Diamond
Neil has rejuvenated my faith in the automotive repair industry - he takes the time to speak with you, cares about your particular situation and provides the service you need at a cost that's reasonable - Neil, Dan and the gang get my highest recommendation, can't wait to break down again :)Service: General repairs & maintenance
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June 2022 by Jamie D.
Neil has rejuvenated my faith in the automotive repair industry - he takes the time to speak with you, cares about your particular situation and provides the service you need at a cost that's reasonable - Neil, Dan and the gang get my highest recommendation, can't wait to break down again :)
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March 2022 by Lujan
Amazing group of guys. They worked great with 'out of the box' thinking; when working with Autistic person (me). They made it possible for me to get home, over 2,500 miles away! Definitely go to again. Grateful for Neil's kindness and honesty.Services: Air conditioning
