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September 2024 by Audrie Charging Whirlwind
Neil Brown Automotive has been fixing our company fleet vehicles for years and also my personal vehicles. Someone always answers the phone - usually him personally and he will give you an idea of what’s going on. Do a thorough inspection. Give you a fair price fix the problem and you can be on your way. Highly recommend. They will listen to all the sound effects you make while trying to describe what’s going on and take you seriously. They always have time for me and our vehicles and get the job done right. If there’s a more affordable way to do it or an alternative way, they will try that too. Very trustworthy.
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August 2024 by Duke Arapoff
Very professional, kind, and honest. Great mechanic.
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August 2024 by C M
Customer Service was average and we’ll see how the work holds up. Brought my vehicle in 3 weeks ago and the check engine light came back on a couple of days ago. They cleared the code today. Neil Brown Automotive is the only mechanic to have done work on my vehicle. Hopefully, this is the start of a positive business relationship.
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June 2024 by Jason Etherington
Clearly this is an experienced shop. I'm from out of town and they worked out my problem like I was a regular customer.
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June 2024 by Daryl Etherington
Neil is obviously a knowledgeable man with a knowledgeable crew. He helped us out in a pinch at a reasonable price!
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May 2024 by AL Smith
DO NOT GO HERE - I needed my 2001 jeep motor replaced. I figured this shop would do well because of the reviews. 5k miles on the new motor Neil put in my jeep, blown gasket. We attempted to get repairs but the entire motor ended up being blown. Seriously don’t go here, he’s not a nice guy, will waste weeks of your time and will lose your key fob.
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April 2024 by Selina Viscetto
After having a bad experience at another shop, I was so refreshed and grateful to have a 10/10 experience with Neil Brown. He got my car back to me promptly, and was thorough and thoughtful in his approach.
I called a couple times asking for updates, and he was totally patient, kind, and explanatory which calmed my nerves a lot. Everyone at the shop is educated and professional, plus the environment has a warm small town feel.
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February 2024 by Ollie Nussbaum
Fast friendly and budget friendly. They have a good crew that can handle any repair job, big or small. Engine swap? No problem, Automotive HVAC? Electrical issue? Done! I have used Neal Brown Repair for over 20 years. Rhe only car mechanic I trust!
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September 2023 by KAWEAH NATIVE
Best mechanic ever!
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September 2023 by Rob Unger
Awesome people Awesome work great rates
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September 2023 by Pat Hurley
Outstanding service
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August 2023 by Lindsey Jo
Neil is an ethical and caring business man. My kid was driving a vehicle from California to PDX and she almost broke down at 1am. We had her drop off the vehicle in the middle of the night and called Neil in the morning. He did everything he could for us. That level of service and care is hard to find nowadays. He was thorough, thoughtful, reasonable, and kind. I wouldn’t hesitate to recommend this place to anyone I care for! Thank you Neil!Service: General repairs & maintenance
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August 2023 by Roble Tonewoods
Best shop in the Rogue Valley hands down.Honest work at a very fair price.Service: Transmission
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August 2023 by Jeff Robbins
Always fixes the issue. Fair and honest. I recommend his shop to everyone.
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May 2023 by Ivan Howerton
He fixed my air conditioner in my car and did a fantastic job!
