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“I initially went to another AT&T store to purchase a new phone. The answers I got about early payoff and keeping the cost of my plan unchanged were unsatisfactory. Went to this 2nd store and got completely different but totally satisfactory answers to the same questions. Immediately bought the phone I wanted and had it up and running later that day.”
“Honestly I can’t say enough positive things about this store.. I had to switch service from Verizon to Us cellular because we didn’t get service where we live and I’m so happy we came to this location, these guys will make sure you’re taken care of. I’ve been to 2 other stores in Medford and I have nothing bad to say about those stores but this one is by far my favorite! I didn’t get the card of the gentleman that helped me because he’s normally in central point but thank you Nathan for your help. Nick, and Jorge are at this location and they will take care of you. ??”
“I broke an accessory for my phone. Eddie discovered it wasn't in stock, reached out to the other stores to find it without success. Found where he could have it drop shipped to my house. In a day and age where customer service is few and far between Eddie went above and beyond for a low dollar item, that just makes my life better. Thanks Eddie.”
“Whether you need a new phone or just need help this is the best Verizon store that I have ever been in. They are so helpful AND nice about it. They explain how to do all those things that you are wondering how to do and if you don't get it the first time they stick with you till you do. David helped me and he is great, so patient. Try this store, you will be glad you did!”
“Carlos was great today! He helped me pick out an iPad and he set it all up where it would be coming directly out of my banking account just like my phone. I was really impressed with Carlos. Great job! Excellent customer service! Very knowledgeable! And extremely kind and patient! Thank you Carlos for making my purchase easy!”
“Andrew was wonderful. Extremely informative and provided a unique experience for us. We have been long term customers and it is heavily based upon experiences like we had with Andrew! Keep up the great work!”
“I just want to say what a wonderful employee Perla is! I had my phone stolen and let me just say Perla was the only shining light through this whole situation. Perla was so helpful and went above and beyond. Thank you so much Perla! I just can't say enough great things about you!!!”
“I had issues with my phone and I came so frustrated and norm went out of his way to fix my phone and keep me as a customer. I'm so glad there are businesses caring for us.”
“1/27/2022 Todd is knowable master of the Apple World. He has great patience with me, in showing how I can use the Apple products in a logical way. He is very good at his job, and others would benefit from his help. Have worked with him over two years.”
“Mario and Jacque were incredibly helpful! Can’t thank them enough for helping to transfer my phone line. They were exceptionally efficient, professional, and made the process fun!”
“I had to get my Samsung note galaxy 20 ultra phone screen replaced, I called them today right at opening and they were able to get my phone fixed within 2 hours. Also the screen replacement for this phone is very expensive and they had the best prices I found. Great people definitely recommend!”
“we upgrade my son phone and were told by the store guy that iPad is free so we thought great come to find out iPad not free so we send it back billed us after we were told free by att sales person. Got an awesome staff named Pablo thank you amazing job Pablo listened to me while I explain the situation we were never told it be 18 dollars a month now things back to normal just have to pray you get a person to listen to you . Pablo solved the issue for me now I a happy customer with att”
“Had the best experience today that I’ve ever had at any Verizon store to date! Isaac, the young man who assisted me on Thursday, October 19 was kind, patient, helpful and very professional! My experience was so great that I will be returning to this particular store to do any kind of in-store business with Verizon from now on! Kudos to you for employing someone with such great customer service skills! A rare trait these days that seems to have gone the way of the dodo….”
“Being an old analog guy technology is hard for me Candace made me feel comfortable and helped me understand.all of my needs were Met Above and beyond I will be back for any future needs.Thanks again CANDIce.”
“I’ve never been involved with a more helpful store and crew Justin has always steered me in the right direction and helped guide me towards the best opportunities available to me to get the best service. Always open and kind and quick to help! My service is so much better I haven’t struggled like I did with boost regarding losing service! Which was not good for my job as communication is a huge part of it. So happy and appreciative towards this store and team! Thank you!”
“Kevin was helping me and my wife. It was unbelievable that I had broken my phone and my wife needed an upgrade. He went over all the options we had. I was undecided and couldn't decide, he was so patient and so kind that I really enjoyed my experience. He was very knowledgeable and answered all the questions we had, he went above and beyond.”
“Increased my credit for calling and bought a new tablet..beautiful! Adriana and Maria are knowledgeable and helpful...good listeners! I am SO Happy with your service! Thanks!
Rebecca H.”
“Justin was awesome, professional and really helped me to get hooked up with a new phone. The store was very clean and professional. I highly recommend this location for your cell needs. 100%”
“Sheri was very helpful! Saved me money and very personable. I had trouble with Netflicks and Peime not working well. Lyle indicated I should get a new hdmi cable which solved the problem. I would highly recommend No Wires”
“Tyler and team are absolutely awesome! Always professional and courteous! Efficient and quick. We've used iexperts several time for various phones (shattered screen, battery replacement, unknown reasons to boot up). Each experience has been stress-free from initial contact, responsiveness, scheduling and repair. We've never encountered any additional problems with their repairs preformed by iexperts. They also offer excellent prices! Just the convenience of having them come to me is priceless! I'd definitely recommend the company. We added them to our contact list. lol Keep up the great customer service.”
“I just got a new phone at the Medford store, and being of a certain age, I was have difficulty transferring the old data to my new phone. Maria was SO helpful, and patient, and Ruth was, too. The two of them restored my faith in customer service! Thank you!”
“I bought a phone recently from them. I had some issues not knowing how to work it on my part. They're very helpful. The manager was very knowledgeable and fixed the problem immereally.”
10AM - 8PM
1303 Center Dr, Medford
Mobile Phones
“Courtney is incredibly helpful and knowledgeable, I have had to go in for several questions/issues over the last few months, and she has always resolved my problems quickly and professionally. I'm glad that Sprint was absorbed by T-Mobile!! Overall a much better service provider.”
“I came in with a huge problem on my phone. And James was working and he helped me out more than anybody could help. I was at my wits end with my phone but he made it all right, and I appreciate that thanks to James.”
“Target in Medford is conveniently located between Interstate 5 and the Rogue Valley Mall. They have good deals on Health and Household Essentials, often including store credit through a gift card if you spend a certain amount, which is nice if you're planning to buy it anyway or stocking up. If I'm not sure where a product would be in the store, I can look up the location through the app. I also earn $ when I scan my free Target Circle membership QR code at checkout!I don't really interact with employees here since they are big on self check-out, but when I have to return an item I didn't end up needing, staff at customer service is always pretty friendly and easy-going.”
“I had an issue with inability to respond to group texts. Dan took a deep dive into settings and, after updating, found the errant setting. took some sleuthing but was successful. Thanks.”
“Hunter Gump is very cool very patient
me and my entire family love his customer service and his attitude he is so funny and friendly! Thank you Hunter love your leo rising spirit ? lol”
“I recently had a virus on my new phone and sought out advice from my local Verizon store. They said they couldn't help me out and sent me to the geek squad at best buy . After two lengthy trips to the geek squad and a few hundred dollars they gave up and said I needed to go nuclear and get a new Sim card. I returned to Verizon and a young lady named Jade helped me. A young male associate went and got a sim card to install, but Jade said not so fast and actually took the time to see if it was necessary. She quickly diagnosed the issue, changed my texting app to Verizon, and cleared up the problem. Bingo bango problem solved. Her initiative, skill set, and excellent customer service was so refreshing. Thanks to her alone I was a happy customer.”
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“Nathan was the one that helped me, extremely friendly and high energy with a very positive attitude towards my situation. Got me switched from MetroPCS to US Cellular even with hassles from Metro's end, and ended up with a good discount on device protection and a solid price plan for a new line and phone. Highly recommend Nathan if possible.”