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January 2024 by Brenda L.
Overpriced items. Rude people work here and all they want is money. Money to buy things and money from items. They sell items very expensive and compare them to eBay past sellers/listings which isn't fair because... eBay isn't always legit. Lots of hydroflasks on eBay aren't even legit...for example. So how can they compare --if the item isn't physically in front of them. They eye ball (loom at it, eBay past listings...and say "Hmmm....I think this price...") an item and put their bias input into it. Therefore, they may not give you the same price as someone else. Electronics old and outdated. If you are looking for something old and it doesn't work after u buy it. That's it..you are stuck with it. Found what I needed on Amazon refurbished and it was backed up for 90 days for a great price.... if it did not meet the buyers expectations.. the buyer can easily send it back to Amazon and get a refund--no problem. Here, at cash connection, I would have a hassle if something went wrong the second I walked out the store. As people say: Shop around. Why settle for something you like for a super high price? You can find pretty cool things anywhere. Estate sales...Amazon..from people you know...just shop around.
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December 2023 by Krysta Leah
These people there had no management and were unwilling to even walk 200ft to help a customer with some information. Worst egos I have ever seen at a pawn shop someone should put their employees through customer service school at very novice who do they think they are ..horrible energy
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November 2023 by Knapps
The worst of the worst.. damaging products themselves so they get the bottom dollar out of you..
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July 2023 by Paco G.
tried to sell my old games i didn't want anymore, and i had about 12 games, and only offered about ten dollars! they tried to cheap me out! i do NOT recommend this place for selling or buying stuff. they overcharge for older games too.
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June 2023 by DrBayrd
Good gaming selection. Helpful, friendly staff. Very decent prices and willing to negotiate. May come back for the ps5 they have in the glass case!
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December 2022 by Daiden Lind
Horrible place to sell or pawn your old items the give you the least amount of money for things that are still new or barely used they will give you the lowest amount of cash that the can horrible place and business, dumb employees and rude managers.
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October 2022 by Sheria Richey
I had handmade sterling silver Native American and other preciousl metals. They are rude and dishonest. . I went to the Central Point Pawn shop down the street. They were honest and respectful. .
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September 2022 by Matthew Getz
Worst pawn I've been to. Their picky on what they take and super low ball you. Also went in on a Wednesday said they take snowboarding and boots. Came in that Friday with snowboard and boots. They said we're not taking any right now.Place is a joke.
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August 2022 by Andrew Kinf
Great customer service with great realistic pricing on items you want to pawn for what they are worth highly recommend compared to other shops in the valley!
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August 2022 by James Devore
Found some bongo Simpsons comics here. 5 bucks each. Was fair. Will return.
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July 2022 by Dillon Kilcrease
If i could leave a 0 star review i would. Rude disrespectful and insinuated that i was trying to pull one over on them after they made me jump through a bunch of verification hoops then basically tired to get my stuff for free. Worst pawn shop in the valley.
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April 2022 by Raine
Used them plenty of times for electronice. When my Xbox 1 my son bought for me failed to read the disks. I walked in and spoke with Austin. He quickly got another Xbox 1, and exchanged it. It was a Fathers day gift from my boy, and we had the best time with it. Bought alot of gifts from there also, never treated badly.
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December 2021 by Chelsea Backes
Went in for a Christmas present they were super quick, affordable, and great service!
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December 2021 by Monkie Wentland
Rude and disrespectful male staff. Condescending. Needs alot of work on their customer service skills. Especially the gentleman that drives the large lifted white truck. He thought he owned the parking lot and almost ran someone over pulling in. If you need money and can wait. Wait till central point pawn LLC opens on Tuesday. Family owned and good down to Earth people in general. Do not give this company your business nor moneyThey also have their friends and family posting reviews stating they are a great company. If you go thru the ones on here and Yelp compared to Facebook and recently you're going to see a pattern. They get bad reviews then have their people push them out of the feed with false good ones.
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November 2021 by Juan Rizo
Awesome staff!!!Alex,Austin,Ruben the best to work with!!!!