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“I stopped in today to drop off packages It's the same friendly Post Office that I frequented when I worked downtown a few blocks away. It's not crowded and they recognize regular customers which is part of its charm.”
“Today I called about a package that had the wrong zip code on it.My sister had sent it from South Carolina, and instead of Carlton zip, She had put Woodburn's on it where we used to live.Ben was very kind, and found our package, and send it to us at Carlton post office.Everything was right except the zip, and should have been picked up in South Carolina.My sister was distraught that it would be lost, but Ben saved the day!It should be here in several days, but has to go through the Portland postal service first.I noticed some low reviews so I hope that things pick up for the folks who didn't consider this a good post office.It was outstanding when we lived there from nineteen seventy six until nineteen ninety four!”
“This is my favorite post office in Salem. The people who work here are very kind and helpful, and they aren’t super strict with how i packaged my item and stuff. Other post offices will constantly nag me about how big or small the envelope is or whatever. They don’t do that to me here. They actually ship the item without any problems.”
8:30AM - 5:30PM
1050 25th St SE, Salem
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“A bit confusing with many of the USPS here being in 97301 zip code... I'm new to this state and city. I had difficulty finding the correct main office. Troy was helpful in the passport area. In fact, all of the postal workers were helpful. I don't have much experience with mail so far here, but I do have a tendency to update my reviews accordingly, when necessary.”
“I ship packages almost everyday mon-fri the personnel at this post office are all very friendly nice and helpful I have never had an issue with anyone while there. They understand the importance of getting my packages scanned and being provided a receipt and they always ask if I need additional help or packing supplies. I feel extremely lucky to have an amazing USPS office near me with wonderful helpful people.”
“This location is top tier. The parking is easy to get in and out of, the inside is spacious. Though, the best part is the staff. Very helpful people who don’t make you feel dumb if you are clueless about something and are thorough with instruction. I also witnessed an employee kindly assisting an elderly person who accidentally locked her keys in her car. Most people would say tough luck these days.”
8:00 AM - 6:30 PM
1012 Commercial St NE, Salem
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“Super quick trip, I was in then out in under 5 minutes. The guy at the counter was super friendly and swift with his service! While a little out of the way from the 5 it was worth the trip as this location is conveniently near grocery store like trader joes and has plenty of options for a nice lunch also in the vicinity”
“Listen, when packages end up here it’s normally cause there was a problem with delivery. Our mail box was broken into and took months to replace, I have been here many times to retrieve mail and packages. Yes, it feels a little unwelcoming there but legally they have to keep that door closed unless someone is actively helping a customer. And every single individual that has worked that window for me has been LOVELY. The people here cannot help most of the shipping logistical issues.”
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“So, I had to post my first ever review online because of how amazing these people were! I hate going to the post office or mailing things, but they made it so painless and easy. They were beyond helpful. I honestly didn’t believe this type of customer service existed anymore. They have reinstated my belief that there are great customer service folks and genuinely helpful people still out there. I will definitely be using them for all mailings moving forward. You have to check them out!!”