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October 2024 by Ryan Rzab
Great customer service
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October 2024 by Steven Plourde
Great! Needed help with the settings on my phone & he corrected the problem in 5 minutes
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October 2024 by Brittany Scott
I am so tired of having my senior father come back from this store having been manipulated by the workers into thinking he’s getting a “deal” and ending up with a bunch of extra charges. Our overall account balance would be nearly $100/month cheaper if he hadn’t be sold these “deals” each time he goes in. Every time he goes in for something as simple as an insurance claim, he’s being sold all these “great deals” that will “lower our overall bill” while setting him up with plans we don’t need, extras that aren’t needed, more expensive plans that he’s contracted into for getting this “deal” on a newer phone. I’m tired of feeling that I have to go in with him to make sure that these workers aren’t charging him for things he doesn’t actually need.
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September 2024 by Melody Bond
Jose went over and beyond today with my dad and I. We couldn’t have done it without his help. Very patient . We were there for about two hours. Can’t express our gratitude!!
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September 2024 by Amy Thomas
Matthew was such a huge help, went above and beyond for us getting us the best deals. Was patient with all our questions and made us feel comfortable as we were purchasing many products that we were new to and showed us how to use them. Thanks again Matthew for all your help.
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July 2024 by J.Michael Hammons
Mathew was super helpful & got our issue quickly resolved and was pleasant to deal with
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July 2024 by kane willhoft
John gave me the best experience in a store ever. Thanks John
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May 2024 by April Johnson
Terrible service. I don't appreciate the representative raising his voice at me. No helpfor my problem. No aid
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May 2024 by Darwin Fielding
Gavin was excellent. I had to upgrade 2 phones and move numbers around. Very quick and helpful. Gavin knows his stuff.
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April 2024 by Bonnie Raab
Gavin provided A good and complete explanation of possible options, possible upgrades, and current plans that I have. He took the time to answer all of my questions, and I always felt as though I was not being rushed to make decisions. Overall, it was a great experience at the store.
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April 2024 by Craig and Dana Bates
I took my 90 year old mom to the Verizon store in Brookings-Harbor last week to get her some new equipment for safety reasons. Gavin worked with us for just over 2 hours. He was patient, answered or found answers to ALL of our questions, transferred all Mom's information to her new devices and set them up the way she liked them. The store manager actually ran out to get a piece of equipment for us! Overall, it was a fantastic experience! Thank you Gavin!
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April 2024 by Kiahlyn Oyler
Definitely coming back, they know what they're doing and they are great at their job, very professional, really nice and understanding. 100% five stars.⭐⭐⭐⭐⭐
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April 2024 by Joshua Smith
Worst customer service I’ve ever seen, they are no help, they ignore your questions, and are unprofessional
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March 2024 by Ciara Rumfalo
Had a great experience at Verizon today! Matthew was a very helpful kind associate who answered all my questions and got me the phone I was so excited for!!!
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March 2024 by Payton Engebretson
Gavin was an amazing help for me getting my new phone. They didn't have a case for my phone specifically but that was more of a blunder on my part because I never bothered asking.
