-
December 2023 by SteveandSloane Josue
Great shop, short waits, great people and service!
-
August 2023 by R. Potter
I love this mail service, Nanette is wonderful, as are her staff. They're simply the best!
-
April 2023 by Karen Roberts
Great service, reliable, & friendly ladies.
-
January 2023 by L. Timberlake
I love this mail service, Nanette is wonderful, as are her staff. They're simply the best!
-
October 2022 by Brett Lang
I asked what I needed to ship 2 thin pictures in frames. It took over 20 minutes for them to cut down boxes and start taping things without asking me. Then shipping is going to be over $80 because they put in 5.5 pounds of packing peanuts to fill plank space in the LARGEST BOX in the store. I was still charged $10 for the box and shipping supplies that I didn't want.
-
August 2022 by Rick P.
We were visiting the Brookings area when our Labrador became suddenly ill and died at a nearby vet clinic. As we weren't still in town when her cremated remains came back, I contacted Nanette at Boardwalk Mail Services for help. She was awesome! She took time from her day to personally retrieve the remains from the vet, pack them extremely carefully, and send them to our home in AZ. She was very professional, compassionate, and helpful. Our dog was a hero - a working disaster search dog, that spent her life training to save lives - and she deserved a hero's farewell. Nanette gave her and us that closure. This is customer service at it's finest, and I can tell from my interaction with her, that this is also her normal way of doing business. So I highly recommend Boardwalk Mail Services. Thank you!
-
March 2022 by Marsha H.
Nanette and her employees, go above and beyond to be helpful! They make sure all of your shipping, copy needs are met. They are efficient with their equipment, great at Notary acts. Anything you need for shipping is happily brought to you. They will even help you box things up. Three words describe this business, PERSONABLE, PROFESSIONAL, PERFECTIONIST!
-
February 2022 by Gen Bensinger
Nan & crew at BOARDWALK MAIL are simply stellar!!!Their customer service and customer service ethics go above and beyond…. to take care of 110% of all your shipping, mailing and packaging needs. They do everything they possibly can to help and assist each individual customer.I always look forward to going there and I’m always greeted by name with a smile. Even when they are really busy..they take the time to acknowledge me … assess my needs, and let me know how long it’s going to be before they can get to me. Once, when I had an urgent need and was pushing a deadline to get something critical sent out… they even asked their other customer(s) if they would mind if they took care of me first.Their hours are somewhat limited,..but when they are not open.. I never mind waiting…because I know that they’re going to take exquisite care of my needs, do everything possible to help me (even unloading and loading my packages in the rain). All the while.. treating me with kindness and respect.I am new to the Brookings/Harbor area, but whenever I have the need and the opportunity to go to BOARDWALK MAIL.. I am always greeted by name with a smile… and I am made to feel like a dear and cherished old friend, or family member. This means the world to me, as I have recently lost my dearest friend,….my loving father, and traveling companion.Many thanks to Nan and company for everything you do and for making me feel so welcome, valued, and blessed ?to be a part of this community❣️May you always know how much you are appreciated? and how much your help and loving kindness has meant to me ♥️♥️♥️.May you be blessed ? with all good things, beautiful days and a thriving business that you enjoy!With loving gratitude,GenVirginia’ Bensinger
-
December 2021 by I. W.
Excellent customer service! The best ! I am always please with the friendliness and professionalism I always received. Just imagine what you will be loosing, if they are gone. I just believe they are working very hard to keep their business open and you should rethink twice before you write a bad write reviews and affect their business flow.
-
August 2021 by Eco Neato - Eric Talaska
Tried to call during business hours, left message, they failed to ever call back.
-
August 2021 by Lynn Higley
Excellent service!!!!Nanett took the extra time to help my elderly parents with scanning copies and emailing services. So nice to have dependable and caring personal service that is so rare these days! KUDOS
-
May 2021 by RACA
Excellent personal service!. We appreciate Nan and team for all their hard work taking care of our mail and package needs plus theconvinient Notary service. A real asset to our local community! Thanks again to Nan and Boardwalk Mail!
-
April 2021 by Nancy McDonough
So very very helpful. Just love going there. They really know what they’re doing.
-
January 2021 by Brittany P.
TERRIBLE customer service! Twice now the employees were not wearing masks or asking others inside the shop to do so. When I asked if masks were not required, the heavyset female employee behind the counter said it was, she was just lazy. After she thought I left, she proceeded to make fun of me to one of the customers until she said I was still there. I ended up taking my business elsewhere. Do not recommend.
-
October 2020 by Eco Neato - Innovative Nomad - Eric Talaska
Tried to call during business hours, left message, they failed to ever call back.