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September 2024 by Stephanie Hill
I’ve used Kosrow a few times in the past, and always was great. Unfortunately I think they’ve gone downhill. I brought my daughter’s car in to get it looked at because it was making a ticking sound when accelerating. I brought it in on a Thursday. I never heard back from them, so I called near closing time on Friday. They told me it was the blower motor but they “didn’t have time to come up with an estimate, but would call me back.” I waited a couple days and called back again. Still couldn’t get a quote. I finally gave up, and knowing the blower motor is a pretty simple fix, we YouTubed it. Once we got the old blower motor out, we could see nothing was wrong with it. Put the new one in anyways, and the noise continued. Gave 2 stars because at least we’re not out any money, but we did waste a lot of time waiting for a part that didn’t fix the problem, and I just wish it had been properly diagnosed the first time. I think Kosrow is way too busy and can’t keep up. Bummer. They used to be pretty good.
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August 2024 by Taylor Fahey
Absolutely the worst mechanic. Don't visit these people if you actually want your car repaired within the time frame that they promise. The owners wife Kris is very rude she is very short with you and acts like your car doesn't mean anything to them. They say they do things that they haven't even started. I was told they ordered parts for my wife's vehicle which I have still gotten no call after two weeks( they have had the car for one week and never looked at it even know I have an appointment) . When my wife called for an update she was told by Kris that if she wants the work done maybe she should go somewhere else and of course no apologies in any kind of way. When she asked where the parts are of they were ordered, Kris just said "nope we didn't order anything". Again another lie. Don't go here if you need car work done horrible people.
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August 2024 by Messier Family
A big thank you to the staff. We were quoted $250 at a unnamed jeep mechanic in estacada for a wheel bearing replacement. They claimed the hub and axel arm(?) Were also damaged and needing replaced bringing the total to $650. I said I wanted a second opinion. Dropped my car off at Kosrow (did not tell them of previous quote) and they fit me in the same day..... for just a wheel bearing at $290. So thanks again guys, I'm not made of money and I appreciate the honest work.
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June 2024 by Lance Norquist
Always a great fix and customer service with Kosrows!
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June 2024 by J Breezy
I have had good luck with them in the best but my last visit has me thinking other wise. I bring my car in with bad alternator and power steering pump and ask them to take a look as I just replaced alternator and it goes out again the response I get is alternator lately have only lasted 1 year (okay) then when I ask about my power steering they say just drive till it goes out till I open my hood and power steering fluid is visible leaking from the unit like wow guess they don’t want my money good luck
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April 2024 by Jacob Hanson
I am very happy with my experience with Kosrow. Scott saved me a lot of money. I highly recommend taking your vehicle here!
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April 2024 by Maggie Sima
The team at Kosrow Automotive are prompt, efficient, and thorough. They have serviced and repaired our vehicles over the years and we have never had any issues. Thank you Kosrow Automotive - a great local business serving our eastside communities.
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April 2024 by Carmen Weakland
Our favorite mechanic for over 30 years! Spot on every time!!!
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February 2024 by Chai Toren
I had a great experience with Kosrow. They made the process for car intake after hours very easy. They were very quick to get my car looked at and had parts ordered quickly. They were clear and explained things to me. Thank you for taking care of my car.
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January 2024 by Keven Schaffer
Scott randy and chris a family owned business. Great people and fair Pricing ..and they know what they're doing when it comes to working on cars and trucks .gas or diesel. I'll always recommend kosrow auto.
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January 2024 by Miguel Gonzalez
Great people.
Professional and kind to help you out with any mechanical problems in cars.
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September 2023 by karen Yazzolino King
Great honest service EVERY TIME
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September 2023 by Ariana Head
Great service, family atmosphere, honest affordable.
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September 2023 by John Sandgren
Always efficient I'm very good at diagnostics
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August 2023 by Gary F.
The customer service from Chris in the front office is terrible. She is very rude and condescending when I tried to ask questions. We won't be back!
