The Verizon store at Bend is a convenient place for customers to handle their mobile, 5G home internet, and business needs. Customers can visit the store or choose to shop online, with options for free 2-day shipping, same-day delivery where available, and in-store pickup. Many customers appreciate the helpful and friendly staff, highlighting quick and efficient service. One customer described their appointment experience as smooth, with staff helping them swap a broken phone for a used one in just 10 minutes. Others shared gratitude for staff members who provided knowledgeable and patient assistance during difficult times, making complex transfers and issues much easier to handle. Customers also noted that the staff at this location are accommodating and kind, especially compared to other stores that caused frustration with transfer issues and confusing requests. Although some mention that service is straightforward rather than exceptional, most agree that the staff get the job done and are willing to help promptly. Overall, the store is seen as a reliable place for quick, effective service and support for Verizon products.
I would like to say that I am EXTREMELY happy, thankful and grateful to have been helped by Tasian Collins. Very knowledgeable young man. Helped me out during an EXTREMELY difficult time. Thank you so very much for the wonderful service.
April 2024
We purchased a new phone and we needed to get information on the old phone to our new phone. Verzion was Very helpful getting our new phone up and running. Awesome service!!
September 2023
You go there to get the job done, not for sparkling service. Willing to deal with apathetic Gen Zers if it means I don't have to wait for a phone to ship in the mail.
