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March 2024 by Charles Dickinson
less than 10% of our packages are delivered to the parcel lockers in our neighborhood. some times, like today, they don't even drop off a claim slip, and they won't release our package at the office without it. mail comes at 2pm, and at 9 am we get notified that our package isn't deliverable... they didn't even try.
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February 2024 by James Lundblad
Staff are terrific, friendly, helpful, but over-worked due to short-staffing.
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November 2023 by Janne Hill
Professional but overworked staff
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October 2023 by Ace com
I hate this post office, the fact that is closes down from 1pm to 2:15pm is absolutely retarded.
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October 2023 by Cameron Becker
Idk I think it's a fine place. Every time I get something from Amazon, and it's too big for my mailbox, I'd rather have them take it back to somewhere secure than leave it out where some worthless package thief neighbor will snag it. I get the pink slip usually same day, and I've never had a single issue picking a package up, unless the line is too long and I don't feel like waiting in it, which happens from time to time. Staff isn't overtly friendly but they're definitely pleasant and not rude at all. I appreciate them. I think some people in this review section have never been on the other end of a counter, and it shows.
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September 2023 by Christy Schmidt
The employees at this location are amazing, especially Stephanie! While there are big issues with USPS being short staffed everywhere, the awesome people here work their tails off, have positive attitudes and go above and beyond to help however they can. Very grateful for all you do!
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August 2023 by stephanie schierbeek
The rhyme or reason behind when they deliver packages makes no sense. Also, they don't use the lockers when they should...so you have to go in when they're open. And they have the WORST hours. And will change last minute so be aware. Wish we didn't need to use a P.O. box.
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July 2023 by Kathy Frazier
This post office has dramatically improved in the past few years. I think that the workers try to give quality service. Yes, they are seasonally overwhelmed and should be better staffed. That's management's fault not theirs!
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March 2023 by Petra St John
Probably one of the most unfriendly post offices I've ever been to - most every time I've been there they act put out by having to help you. USPS would have closed years ago if they relied on customer service. They also send our mail back to senders marked Undeliverable as Addressed when the address is 100% correct.
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March 2023 by Jeffrey Mertins
Actually the last they're was the friendliest person they have every had.
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January 2023 by AimeeLynn (Divine Dancing Queen 373)
This post office consistently loses my packages and they will not answer their phone. I have no vehicle to get down there. I received one of four packages that I ordered last month. Still fighting with the seller trying to get my money back. Worst post office EVER
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January 2023 by Sandra Henderson
The change in personnel has greatly improved the service and overall atmosphere of this small post office. It is such a refreshing change to be greeted with a smile and a helpful attitude.
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January 2023 by Kay Driver
Moved to Sunriver from Portland where everyone is tired of fighting traffic She’s impatient! But the customer service at the Sunriver post office has been incredible, kind and very helpful. I was pleasantly surprised! Thank you!!!
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December 2022 by Nakia N. Coleman
The hours of operation are completely absurd. Opening there doors for people to pick-up there packages at 10am just to close again at 12:45pm for there incredibly long lunch that ends at 2:15 pm and then closing at 4pm seems a bit ridiculous to me. Especially since the line of people is always out the door. The reason for the overwhelming lines of people is because this post office does a extremely limited delivery system that puts about 90%of the package delivery as pickup after we wait an entire day to get our slips of paper required to pick-up our packages. This Sunriver Oregon post office is not efficient at all.On top of these facts about there delivery system, they have internal thieves. I know this because our PO box was stolen from right out of our envelopes and returned to our PO box empty of all cash that was sent. Not once but twice someone behind the counter took my son's birthday money and my niece's as well. Former complaints were put in without any recourse or action of any kind. I do not recommend this post office ... But I know it's almost impossible not to use it.
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December 2022 by ryan berry
The folks working at this post office are always friendly and helpful from my experience. I’ve had a P.O. Box here for about a year and am always greeted with a smile and pretty quick service. I’d love to see hours extended or standardized but overall know they’re doing what they can!
