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September 2023 by Sister Belle
Best price around for the medicine I need. Very good human beings serve the best information and cannabis products in Bend. My number ONE shop is SUBSTANCE. Immaculate. 10/10.
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July 2023 by Rachel Zakem
The best selection in town!
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July 2023 by Chris Gekas
Connor is very cool. Great guy. Thank you for your expertise, for your help, and for a great deal.
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July 2023 by Loraine Glaser-Zakem
Great staff great selection
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July 2023 by Ricky R.
This was one of my best weed store experiences. I have been to many shops and while they are not bad experiences many of them try to have a party vibe with all the product behind the shelf and its never easy to find what I am looking for. This has been a challenge at almost every shop I go. Loud music. Product behind the budtenders. This leads me to buying most of my stuff online and never really having a fun time in shop... This was completely the opposite experience. You walk in. All product is displayed on the walls. The area is wide open and the staff is super friendly. Plus there is music, but its not overly loud its chill. That is what I want when I go to a weed shop first thing in the morning. Its chill easy to shop around. No pressure at all about when and how to buy, plus I am not feeling rushed at all. The bud tender came by with a bucket and we filled it up with delicious, insanely potent edibles. I was a literal kid in a candy shop. If I lived in Bend, this would be my store. So much so I might have my buddy in bend order me some stuff on his return trip. Prices are amazing. Product is amazing. Its a great experience. I would suggest the syrups ranging from 100-500mg. I would suggest the Geek bites. And my final favorite is the good tide. All were delicious, maybe a touch danky, but good and a great high so far.
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June 2023 by Amanda Sexsmith
Do not go to the store. They are the worst!
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April 2023 by Austin Duff
The most selection and best prices, good range from high to low on both thc and price!
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April 2023 by abraham perez
Everybody’s friendly and awesome. All products are very good!
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November 2022 by Scott Long
Hands down my favorite dispensary in Bend. Excellent product selection and prices. Well staffed, and no waits even when they're busy.Online ordering is smooth and consistent.
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November 2022 by Noah Richards
Went to Substance on Christmas Eve and was greeted by Rabbit - hands down one of the best experiences I’ve ever had at a dispensary. Thank you Rabbit (this guy deserves a raise)!!
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November 2022 by Carly Rister
The staff here are amazing! So helpful and on top of it. Very welcoming!
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November 2022 by Alexis Roes
I have never had such a great experience. I shop here for my fiancé and I know absolutely nothing. Erin was an extreme help and so friendly. She did not make me feel out of place and gave great advice on what to buy!
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November 2022 by Corrie Moran
I’m not comfortable buying at a dispensary. The options can normally be overwhelming. Patrick put me at ease and made my experience enjoyable. Selections are awesome and the product knowledge and professionalism is off the charts at substance, Do yourself a favor and request Patrick.
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November 2022 by Sandra Richardson
The staff at this establishment is extremely knowledgeable and so courteous and personable. I love the products, pricing and the staff! They are the best. !
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December 2021 by Jake W.
The staff here is awesome, very friendly and helpful! Good selection, good prices, they always have whatever I need. Best signage out front as well: "you can't spell healthcare without THC" and "New stoner hours open at 12pm" etc.
