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November 2023 by clay ankeny
Called in to get my carpets cleaned and was able to get in same day! They showed up with smiles are their faces and were able to get all the stains out of my carpets. They even told me about a deodorizer which sanitizers my carpets which also made my house smelling great after they left!
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March 2023 by Design Traveller
My wife and I had our carpeting and rugs cleaned and they were on time and professional. They did a very good job although it was incredibly fast... My only suggestion would be to ask the installers to stop upselling us so much. We spent half of the time listening to them trying to convince us to spend more money on other add-ons, upsells and additional services which we we did not need.... Well we understand that this is all part of sales, it was a little too much...Service: Carpet steam cleaning
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March 2023 by Marcie W.
Stanley Steemer connected to a disabled faucet without consulting us. There was no handle on the faucet because it was broken. Another faucet was available about 40 ft. away. Later they informed me the primary/master bath was flooded. This has caused between $8-10 thousand dollars of damage. The entire bathroom must be renovated. The manager says they are not responsible. I no longer recommend Stanley Steemer.
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January 2023 by Larry Rich
Davis and Clay visited my home today. I had my carpets cleaned by Casey and Clay two months earlier. Due to a couple of mishaps I needed two rooms touched up. Davis and Clay are so courteous! They called before coming and were on time as promised. They were very efficient and made my carpet look and smell amazing. Unfortunately I had zero cash so I wanted to tip them with my card. I wish you could add a gratuity along with my payment via card. Also the price was fair. $179 for two rooms. I was quoted $240 from another competitor. I will continue to use SS for my carpet needs.Service: Carpet steam cleaning
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September 2022 by Ric Secor
Nick & Clay shared their findings and choices beyond basic carpet cleaning before starting their work. Finished in a reasonable time and reviewed the completed cleaning with me. Nice touch was Nick calling when on his way with a very accurate ETA.Services: Pet stain & odor removal
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October 2021 by Laura Miller
I called and made an appointment. They showed up ok. I told them about coffee stain and dirt stain. My carpet is high end and has always cleaned up well even thru several renters. They did two large rooms 11 by 20 in less than 30 minutes and said they “ tried” to get stains out. They are still there. I did some plain scrubbing on the dirt one and more stain came out. I am very disappointed in their lack of caring and ability to do a good job. I have used them for several years over local cleaners but now they are just like the rest. I will not call them againService: Carpet cleaning
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October 2021 by Nicole Hoyt
I had a quote for $198 online, when they got here our living room isn't 1 room its 2 and our bedroom isn't one room its 2. Total cost $470!! My daughter heard them talking about, now they can get that new car and were laughing! not even an hour and gone, house stinks and left half my living room furniture in the dining area. Wont use and wont recommend!
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October 2021 by Nicole H.
Quoted $198 on the computer, they informed me when they got here our living room and bedroom were 2 rooms each instead of 1 each!! My daughter over heard them talking about if they keep charging like this they will be able to buy a new car!! House stinks now and they left half the living room furniture in our dining room. Oh and did I mention......it cost $470 and they were literally here for less then an hour. Wont be using again
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June 2021 by Dave F.
Nick came out on time. Professional work and results! I highly recommend these folks. We have used Stanley Steemer for decades and they have never failed us.....even here in Central Oregon! See for Yourself. Give them a call today!
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December 2020 by David Robinson
I only gave two stars since the guys were so nice, the actual cleaning rated a one Star.We had two rooms, a chair and stairs “cleaned”. We pointed out some food stain in the den for special attention. We called them back the following day, area was still stiff with some food residue. It was not pretreated initially they admitted. They also needed to do some additional cleaning on the chair.Today, a week later, I vacuumed the stairs and noticed dirt on the edges of the steps that they just “cleaned”. Disgusted with needing to call them back a second time, we cleaned them with the spot remover they sold us on the first day. A bottle of spot remover cleaned spots that a truck full of vacuuming equipment couldn’t clean, something is wrong.We’ve used Stanley Streamer a number of times, not again after waisting $250 and lots of frustrationServices: Upholstery cleaning
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December 2020 by nick lay
knowledgeable, professional, and quality services.
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September 2020 by David R.
I only gave two stars since the guys were so nice, the actual cleaning rated a one Star. We had two rooms, a chair and stairs "cleaned". We pointed out some food stain in the den for special attention. We called them back the following day, area was still stiff with some food residue. It was not pretreated initially they admitted. They also needed to do some additional cleaning on the chair. Today, a week later, I vacuumed the stairs and noticed dirt on the edges of the steps that they just "cleaned". Disgusted with needing to call them back a second time, we cleaned them with the spot remover they sold us on the first day. A bottle of spot remover cleaned spots that a truck full of vacuuming equipment couldn't clean, something is wrong. We've used Stanley Streamer a number of times, not again after waisting $250 and lots of frustration See Less
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June 2020 by Toni H.
Andrew and Travis cleaned my carpets today. They were on time, friendly, courteous and knowledgeable, and I'm very pleased with the results!
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February 2020 by Jan C.
So impressed with the high quality carpet and upholstery cleaning we had today. Casey and Andrew were professional, thorough, and exceeded my expectations. I highly recommend them with no reservation whatsoever.
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July 2019 by Tim C.
We recently purchased a home. The sellers had two Lab's and our first request was for the carpets to be cleaned. The sellers contacted Stanley steamers. The sellers moved out, to the east coast prior to our closing, so they were not in town to see if the carpets were cleaned. First, when we started to move in, the first thing we noticed was that the house smelled like dogs and urine. Disgusting! Second, there were no carpet cleaning track lines. I have had dozens of houses cleaned and I have never seen a house that did not have distinct track lines. Thrid, my daughter was sitting on the floor in her room and got up and was covered in hair. Fourth, there were multiple yellow spots throughout the house that had a urine smell. Fifth, there was a fresh ink spot on the carpet. We know it was fresh because my wife touched it and she had ink on her finger. It was not smudged which means no water had ever touched it. My guess is that they vacuumed the carpet and thought they could get away with not cleaning because the owners had already left town. The former owners got ripped off for almost $400 and now we are having to have carpets cleaned AGAIN. The receipt says that this job was done by Carey and Andrew. Make sure you don't get them. This is not a reputable company. Buyer beware if you use them. Would have given this company zero stars if I could.
