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December 2023 by Suze Mac
LOVE this unique lil store in downtown Bend! The have the most unique cards (funny, heartfelt, naughty) for every occasion! Everyone is always helpful and kind.
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September 2023 by Karen Cox
My go to place for cards.. unique gifts..seasonal decorations. Cool stuffAnd for Kim and Roxie ‘s warm welcome.It is my favorite store… anywhere.
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August 2023 by Jenn Hunt
Spend your money somewhere where the customer service is up to par. This place had a very pretentious, rude woman walking around the store, following my daughter & I, standing in our way, even spraying something in our direction which got on my skin. Didn't offer to help even though I was obviously reaching for an item in a high place. Just watched me, then asked an older gentleman if he needed help with anything! Made us feel unwelcome and like she suspected we would shoplift! Don't worry, I told my daughter that there are very rude people in the world - like you!
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December 2022 by katie fairfield
I was excited to shop at this store as the store front was all ready for the holidays. I told my kids they could pick out an ornament and we were eager to browse through and find their favorite ones to purchase. We had just left another local shop on the same block where they were promoting their "Holiday Sale." We found some fun items and I smiled at the owner and asked if she too was having any holiday promotions. She snapped at me and irritably responded that she "NEVER puts her items on sale, you are obviously not from here!" She continued to angrily tell me how she just put the Christmas decor out and that I was being completely inappropriate to even ask about any sales. My kids sadly were witnesses to this outrageous outburst. Needless to say, I gathered my kids and walked out of the store without their ornaments they had so excitedly chosen.
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November 2022 by Anni Hmelar
Fun shop with some really wonderful cards and wrappings. Had gracious help today when I stopped in. Lovely to have such a nice shop in downtown Bend.
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September 2022 by Leanne Crooks
This is a wonderful shop! Absolutely wonderful! Unique gifts and a superb selection of great cards. In addition, the customer service is exceptional. I bought a beautiful wall art piece and several months after purchasing it was knocked off the wall and shattered. I was heartbroken. I contacted Paper Jazz to see if they had another I could purchase. I spoke to the owner who was incredibly empathetic and even though she did not have another one in the shop, she spent a good deal of time contacting the company that sends her the pieces to find a replacement for me. It took her time and effort to locate the unique piece and confirm shipment (with all the supply chain issues). She did not give up and the result of her kind efforts was a successful replacement of the piece I loved! I am incredibly grateful to the owner and her staff who kept in touch with me throughout the process and kept me updated with the progress (which took a few months given supply chain issues). To receive this personal and thoughtful customer service from the Paper Jazz team has been quite refreshing and much appreciated. I highly recommend this this wonderful shop.....both for the products they sell and for the great team of people that make Paper Jazz so special.
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September 2022 by Kristi
Went into this store a number of times before & quite frankly didn’t stick around long this time. Due to the people in there working weren’t friendly at all and they completely ignored us.Which is sad because I’ve encountered friendly workers there before & purchased things. Those two just weren’t it. It’s a good way to drive off business.
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August 2022 by sabrina bayha
Unique fun little gift ideas. I found a little something for several different personalities in my group of friends. It's a small store but the pack in the goodies for sure.??
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August 2022 by Cubby Beats
Horrible customer service. Asked to leave because we were dancing to the music in the shop while browsing. Stop profiling your customers that would spend money there. Because she was rude and profiled us as "window shoppers" she lost out on a sale. Do not go here. Customer service is a joke when customers are treated like this. All this because Glen Miller's "In the Mood" started playing which we were enjoying. Absolutely appalled at the rudeness displayed by the woman behind the counter. Do not go here
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July 2022 by Loren Hughes
We were in Bend last month and visited this store and purchased 6 ceramic glasses. After returning home, we used them and put them in the dishwasher. The glaze washed off of 3 of the glasses. There was no notice or mention that they were not dishwasher safe. We contacted the shop, and they said that they would not replace them or refund our money. They said that they were vases, not cups. However, when we were in the shop, the clerk knew that we were looking for cups, and directed us to this product. The $12.50 each is not the issue. A merchant who sells defective merchandise and does not stand behind their product is a problem. Do not patronize this store in Bend OR.
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June 2022 by Scott (Scott)
Ignore the bad reviews from cranky tourists during covid times...this store is wonderful and the staff were extremely friendly. I spent way too much time repeatedly looking at birthday cards for a friend and they were nothing but patient and respectful.Highly recommend this store
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May 2022 by Wendy Merideth
Hands down best place to find a card for any occasion. Love their holiday selections as well, especially Halloween and Christmas. They have always been super polite to me and my kids.
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April 2022 by Trevor Cowan
If you have any sense of humor, you’re going to love this store! So many great tea towels, cards, wooden signs, and coffee mugs with hilarious sayings for those with a twisted sense of humor. If you’re more interested in heart warming gifts with touching messages on them, they also have those options as well. Just take a stroll through their store, you’ll find something for anyone in your life! I’ll be back for more mugs!
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February 2022 by Samuel Kim
Cute shop with a selection of unique crafty gifts and cards. Ignore the 1 star reviews from anti-masker jerkoffs, customer service was wonderful and polite as long as you are respectful yourself.
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December 2021 by Dj Cubz
Horrible customer service. Asked to leave because we were dancing to the music in the shop while browsing. Stop profiling your customers that would spend money there. Because she was rude and profiled us as "window shoppers" she lost out on a sale. Do not go here. Customer service is a joke when customers are treated like this. All this because Glen Miller's "In the Mood" started playing which we were enjoying. Absolutely appalled at the rudeness displayed by the woman behind the counter. Do not go here
