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January 2024 by Shanda Bernadette
They go above and beyond always! And great prices!
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February 2022 by Beth S.
Michael's framing department is awesome! The staff who work there are awesome. Their work is impeccable and my newly framed artwork looks amazing.
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May 2021 by MrsYo ..
You think you would enjoy going to a craft store but that's not the case with Michael's. Selection and prices are pretty good. But coupons are so restrictive that you often don't feel that any coupon is worth it. The tall brunette manager that wears glasses isn't very friendly. She's the mask enforcer and is pretty ridiculous about making sure you are wearing one. I was in there once and had my mask buff down past my nose sniffing the candles and she told me to pull it up. I told her "I'm smelling the candles." She responded in a rude tone "Doesn't matter, pull it up." Joann's and Hobby Lobby are a bit more expensive unless things are on sale but Michael's has better prices / selection for my style so I hate that I have to come here. Anyway , better prices / selection but be prepared with not so friendly service.
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March 2021 by Anessa Lockhart
Disappointed in the outcome, quality, and customer service we received. First it took about a week, we had to call and check on our project, no one called us. When we got to the counter to pick it up, they said the order was lost. When they finally brought it out to show us, the matting we picked was crooked and uneven so we asked the associate to fix it since we paid a nice amount for it. We chose two colors of matting and they didn’t even cut them to fit correctly, they just stuck both colors on together and you couldn’t even see the accent color we picked out, so we really paid extra for nothing. Definitely won’t be going back and will seek out other local options to frame our artwork in the future.
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June 2020 by Martin R.
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October 2019 by Carlos Q.
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January 2019 by Teresa L.
This is the smallest Michael's I have visited. The store is very cramped and there isn't a great selection. All of the staff are very nice, but I couldn't find most of the stuff I needed for a project.
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April 2018 by Nellie F.
Store is ok, but I signed up for the rewards card and literally the next day, and every day since, I have been bombarded with spam emails. I used to get 4-5 a day, I am getting several dozen now. DO NOT give them your email address, they will sell it. Never going here again. Screw these guys!
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March 2018 by Joe R.
Yesterday I went to Michaels to have a large custom framed map repaired that fell off the wall when the mounting hardware failed causing the frame to fall to the ground and the approximate 30 by 40 inch piece of glass shatter. The piece was framed approximately 5 years ago. I was exceptionally pleased that Michaels stood squarely behind their product and is repairing the frame with new glass and a new mat that was damaged from the shattered glass. Considering the frame weight, Tami suggested we consider a solid wood frame instead of the original particle wood product and offered the new solid frame at the incremental cost. A true pleasure to interact with professional staff and a company that stands behind its products and services. Thank you Tami and Michaels. We will continue to be repeat customers.
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June 2016 by Mikhail H.
Get the coupons online or sign up for their mailing list - never pay full price seriously. Also, do not buy frames here...they are ridiculously over priced even on massive sale. The rest of the stuff though is great.
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June 2013 by Tom S.
Always seem to have the art supplies my wife wants. Generous coupons mean very good prices.