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December 2023 by Tylor Meyer
Phone companies see yo care more about bringing on new customers than caring for current customers
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October 2023 by BALLARDO RAMIREZ
Good service, very friendly
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September 2023 by Heather Larsen
One star not for this location specifically but Metro PCS generally. Madras, Redmond and Bend stores all shuttered. 2 of my 3 lines have bad SIM cards. They say I have to go to a store, can't mail me SIM cards...meanwhile I'm still paying for 3 lines! It's been months now, and with the price of gas I'm not going hundreds of miles just for 2 SIM cards! I've been a customer for 7 years, and I feel very frustrated ?
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July 2023 by Del Poppe
It's burnt down and closed who knows for how long.. I used the GPS a hour away wasted my day when someone could have easily just changed the site and said closed..
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July 2023 by Rudy Ackerman
Store is closed, no other store in Bend. Update . . . . .There are no Metro by T-mobile stores in Bend. Those were franchise stores. There are corp at least two T-Mobile stores in Bend
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April 2023 by Megan Adams
Would be nice if you guys had a sign posted on the building saying where you moved to or that you're closed
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February 2023 by Donna Mcdougall
My phone has been stolen I cannot answer the three security questions when I call because I don't know the exact date that my bill is due because I use auto pay I don't have access to my phone at all you guys continue to take money off my account can I can't go online and cancel it because I have to have a 6 digit security code sent to a phone that's been stolen nobody will call me back I'm going to have to switch to a new provider cuz clearly I've been with you guys for years but you guys won't help me
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February 2023 by David Forrest
Why does it say this place is open when the phone won't even ring says no service. Heard it burnt down yall need to step up your game SMH metro is becoming trash
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November 2022 by K Meirow
My phone had a malfunction. I had insurance on it,but they had to order my phone and it took a week to get it in. I have medical issues that require me to have phone service in case I need to dial 911. So I had to buy another phone so I could have service. This is rediculace that a customer should have to wait, as I depend on Metro PCS for the service I pay, for and it's obvious my life literally depends on it. If I would not have bought a new phone, I would not have had any service at all. I wouldn't recommend Metro PCS to anyone.
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November 2022 by Samuel Roman
No complaints so far. Have been a customer for a few years already
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November 2022 by SHELI DELANGIS
Metro building is burned and there is no alternative store to go to except Redmond..
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May 2022 by Nathan Penny
I bought a phone from them yesterday and the gal was very nice and helpful and friendly and I got a great deal. So happy with metro
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March 2022 by nate jones
If you want any kind of decent internet do not use this
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January 2022 by Desiree Beavers
Well I went to the Bend Oregon store on Saturday and they had none of the free phones do a phone that was supposed tobe $30 plus $25 for service plus $30 activation was $174 so I said I would wait until Monday when they got a shipment after being there for an hour well today went back spent over an hour there before they tell me the phone I waited for wasn't eligible for me all of the sudden. So I wasisted 2 separate days for nothing and now I'm worried. About them having my info
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September 2021 by Ken Layton
An update somehow made phone unusable. Went to closest metro store and it was fixed in less than 5 minutes :-)
