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June 2024 by Matthew&nature257 Stevenson
whoever was working here earlier today were phenominal, we were trying to activate our sim card on our new phone and they were patient and very friendly tousand made us feel right at home. 5 stars
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June 2024 by Chris Clark
The only metro site within 150 miles had to be good enough.
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May 2024 by Gene Renfro
The guy that works there, Victor, really knows his stuff and is great with all aspects of the merchandise and in customer service support!! As long as Victor is working, I highly recommend that you try Metro!!
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April 2024 by John Richardson
Victor helped me get my phone service working again Now have 5G working and of course I can stream Pandora again in car and pickup! Phone service is awesome!
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March 2024 by moonlit feeling
Online it discloses that the business day ends at 6 but when I got to the store at 5 they turned me away (FIX YOUR ONLINE HOURS!)
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March 2024 by Wayne
My Fiancee went in store to trade in her old phone, was waiting 2Hrs to be seen by the ONLY assistant in-store. Basically ignored. 1 other person in-store was yap-yap-yap... Setting up a new phone which the assistant had PLENTY of time in between to see to my Fiancee.
Either employ more assistants or learn to multi-task.
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December 2023 by Tylor Meyer
Phone companies see yo care more about bringing on new customers than caring for current customers
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October 2023 by BALLARDO RAMIREZ
Good service, very friendly
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September 2023 by Heather Larsen
One star not for this location specifically but Metro PCS generally. Madras, Redmond and Bend stores all shuttered. 2 of my 3 lines have bad SIM cards. They say I have to go to a store, can't mail me SIM cards...meanwhile I'm still paying for 3 lines! It's been months now, and with the price of gas I'm not going hundreds of miles just for 2 SIM cards! I've been a customer for 7 years, and I feel very frustrated ?
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July 2023 by Del Poppe
It's burnt down and closed who knows for how long.. I used the GPS a hour away wasted my day when someone could have easily just changed the site and said closed..
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July 2023 by Nic Taylor
Close permanently fire damage
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July 2023 by Rudy Ackerman
Store is closed, no other store in Bend. Update . . . . .There are no Metro by T-mobile stores in Bend. Those were franchise stores. There are corp at least two T-Mobile stores in Bend
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April 2023 by Megan Adams
Would be nice if you guys had a sign posted on the building saying where you moved to or that you're closed
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February 2023 by Donna Mcdougall
My phone has been stolen I cannot answer the three security questions when I call because I don't know the exact date that my bill is due because I use auto pay I don't have access to my phone at all you guys continue to take money off my account can I can't go online and cancel it because I have to have a 6 digit security code sent to a phone that's been stolen nobody will call me back I'm going to have to switch to a new provider cuz clearly I've been with you guys for years but you guys won't help me
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February 2023 by David Forrest
Why does it say this place is open when the phone won't even ring says no service. Heard it burnt down yall need to step up your game SMH metro is becoming trash
