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“Adam Pennington was the best salesman iv ever had. Humor was great, very informative about his products and listened to us and called us by first names. I came in not sure what to expect and left thrilled with everything we came for. I will ask for him again.”
Open 24 hours
100 SE Bridgeford Blvd Unit A, Bend
Mattress Stores
“This is the second bed I've bought. I loved the first bed and decided to get another ( bigger ) bed since I was moving. They also helped with shipping the bed and frame for free!!
I highly recommend Bed Heads for all your sleeping comfort!”
“James was simply delightful to work with. He listened carefully and answered all of my questions. I bought the perfect mattress thanks to him. His professionalism, knowledge, and kindness made shopping for a bed a great experience.”
“I must commend Dough at Bed Mart for his exceptional patience during our mattress shopping experience. His willingness to take the time to understand our needs and answer all our questions added to the overall positive experience. Dough provided detailed explanations for each option, making the decision-making process much easier. Coupled with his helpfulness, knowledge, and considerate approach, Dough made the mattress buying process smooth and enjoyable. Highly recommend Bed Mart for both their quality products and outstanding customer service.”
“I can't speak highly enough about Cascade Mattress. This is my second review but as I had to return my mattress I get to write another review. The process of choosing and buying the mattress was an excellent experience with kind and knowledgable staff. I will always select local business's over big box stores if I can and Cascade did not disappoint. When I discovered that the mattress I purchased was not firm enough I started the process of retuning it. There were some points in this process that I was unaware of but everyone at Cascade Mattress really scrambled to make sure I was happy with the outcome. Here is an example of a business where community culture thrives. Their desire to have a satisfied customer was greater than a bottom line and I was left with a feeling that they went above and beyond to ensure that I was happy with the product I selected and the entire process of the experience. Thank You Cascade Mattress for your patience and assistance. I would encourage anyone to use this company for customer service, great pricing and keeping our dollars in Central Oregon!!”
9:30AM - 6:30PM
2680 NE Hwy 20 Suite 100, Bend
Mattress Stores
“I was directed to Sleep Number by a friend who told me it could help my sleep apnea. The employees were very knowledgeable and helpful in picking out a bed that fits me. Jim, my sales person and manager was very helpful and patient with me explaining everything that was available to me and helped me through the whole process from picking the right bed and helping with the necessary paperwork and setting up a delivery time that would work for me! I was very impressed with the whole process.
Thank you Sleep Number in the Bend Forum.”
“I'm a very picky furniture customer, my hobby is cabinetry. They clearly understood and cared about their products, then gave me a great price on exactly what i wanted.”
“Appliances don’t last a lifetime, but customer loyalty does.This fall we shopped the Black Friday Sale at Jonhnson Brothers Appliances in Bend, Oregon. Account Manager Daniel spent an entire afternoon helping us create our dream kitchen.With their extensive inventory and his knowledge and expertise, we were able to touch, feel, and compare everything.First, we got the best price on the planet for our entire kitchen suite of appliances.Then came our $1,000 dollar manufacturer rebate!Two weeks later, Daniel sold us our washing machine for $150 less than Costco’s sale price!Now it’s mid December and I’m on the manufacturer website and see our microwave/oven combo for $350 less than our Black Friday price.I called Daniel and asked about the price difference, knowing that their Price Match Policy was for local retailers, not online retailers. I wasn’t very optimistic.Daniel said he would look into it.The next morning Daniel called to confirm our mailing address so he could send us a check for $350!Clearly Johnson Brothers Appliances and Daniel went above and beyond to take care of us on every level to give us the best possible customer experience.This is how customers for LIFE are created!Peppe”
“Cynthia is freaking AWESOME! Got me everything I needed in a timely manner, sorted out a delivery, made my life easy. Love the items I got, will definitely return as the new house continues to be furnished!”
“Anyone who knows me knows I love our Costco! My "Bend wardrobe" is full of great Costco buys that are easily coordinated. Quality products are always available. And the employees are the most knowledgeable, helpful and cheerful people around. It's a joy to shop there!”
10:00 AM - 6:00 PM
2500 NE Hwy 20, Bend
Mattress Stores
“Love Costco bakery! Sadly, no bakeries in Bend have learned how to make as good a cake as Costco yet, and it's an acceptable price, too! BTW-can't expect the highest quality ingredients for that price!”
“We are very satisfied with the service we received in the store. We are also very satisfied with the delivery. They kept us informed at to when they would arrive and were right on time.”
“Are you kidding me? Who doesn't love Costco?! We have a love hate relationship. I love going there and hate looking at my visa statement at the end of the month! Haha! Their return policy is better than no other, the quality of items they carry is guaranteed. Pricing is generally the best for what you buy. You can always get help by asking an employee at the front for assistance. I kinda like the self checkout lane if only have a few items, otherwise it's worth the wait for a checker. I will go to Costco forever until the end of the”
“Bend Costco Tire center was able to get my in for a walk in SUPER last minute. My car was wobbling and I needed a torque check and rebalancing. With only 30 min before they officially closed they were willing to take me because the bolts on my tires were loose. Super thankful for their willingness to take me last minute! I am really glad I went to them for tires.”
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“Mattresses have gotten very expensive but Rachel was amazing. She listened to our needs and showed us options more budget friendly but in the end we made the investment in the perfect mattress for our needs.”