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November 2023 by Diane McCoy
Waaay too expensive.
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April 2023 by Mark Peterson
Friendly, very professional, and the work is above and beyond.
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May 2022 by Hillary W.
I needed rock chips repaired so that I could have paint protection added to my new vehicle. We had a gap in time after purchase and two trips over Santiam in winter. MARS did an amazing job, charged an extremely fair price, scheduled me in reasonable time and took great care of my vehicle. Highly recommend.
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December 2021 by Ron K.
I bought a new Audi and the rear fender was damaged at the dealership and Kyle, who was GREAT fixed it in one day. I would highly recommend getting a price from them first. They also cleaned my car in and out, what a GREAT job. Thanks, Ron K.
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November 2021 by Eric A.
Incredible service, go to place for sure!
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September 2021 by Donna Hines
They made my completely covered headlights look brand new!
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September 2021 by Brett Huet
I have brought several vehicles to them with minor dents and scratches. They have done a great job and I have been amazed to see the final results. Great find!Service: Paint repair
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May 2021 by Steven Caster
Over all experience was disappointing... Longer than stated and did not detail the car as expected...
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May 2021 by Mandee Plummer
Took my Subaru to Mars of Bend for a tear in my leather seat. They fixed it fast, it looks AMAZING. I would recommend to anyone who is looking for any sort of auto detailing to go here!!
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May 2021 by Glenn Spurlock
Quoted a price for complete detail and rub out of all scratches.I let them have it for a week so they could do a good job.Picking up the car, noticed there was still towel scratches, interior was not done as quoted and chrome pieces were not cleaned, much less polished. I essentially got a wash and wax(not detailed), $400. !!!!Won't be going back there, and tell everyone I know to stay away from the place!Read the fine print on the contract they have you sign, if you really feel the need to do business with them.This happened pre covid, this is a note for new customers.....Service: Auto detailing
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May 2021 by Scott W
Innovative & reasonable prices.
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March 2021 by Eric
Incredible service, go to place for sure!
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November 2020 by Brian
Pros:
Friendly staff.
Booked within 1 week of calling for an appointment, vs. > 1 month at other detailers in the area.
Got some tough oil and grease stains out of the floor carpets, and carpets and windows were spotless overall.
Bonus exterior wash with the interior "executive" detail.
Cons:
Broke off pieces of my interior and pretended nothing happened when I picked it up. These included a plastic moulding piece on the door and a button on the power seat.
Questionable worksmanship; Pieces of upholstery pulled out that I had to tuck back in, a sticker for the transfer case lever peeled off and laying on the center console, etc.
Left their vape pen under one of my seats?
The shampoo had an unpleasant chemical odor that had me driving with the windows down for many days.
Highly overpriced; about 50% higher than shops I've used in the past and of course they wouldn't give me a price until after the work was done.
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August 2020 by Micah Rushing
I had a few rock chips "repaired" on my vehicle. I had done the job myself and had put a paint protection shield on it, and the results were not the best due to the bumps. I was recommended to go to MARs for them to fix the chips correctly. I explained the situation to the technician, the fact that I had already attempted a repair, that clear coat was already on the paint, and he assured me that he would be able to remove the paint that I had already applied and the make the door look like new (the car is only 1 week old). I think I asked him 3 times that this could be done and this was worth it and he assured me it would be no problem. So I went ahead with the operation of having the newly installed paint protection film removed (cost of $300 to reinstall) and have Mars repair my mistake. Well....didn't really come out that great. It ended up costing me $300 for the repair with arguably the same result. It's a little flatter but not really any different than the job I did myself. I'm sure my first attempt at the repair may have hindered the success...however I think the tech should have been honest with what to expect...I would have defiantly not gone ahead with it. So I guess $600 down the drain.
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July 2020 by Thomas King
Went through a car wash and ended up with a severe case of water spots on my windshield. I called Lonnie and told him I needed to travel soon and could he get rid of the water spots. The folks at Mars of Bend exceeded my expectations and removed the crud from my windshield. All this for a reasonable price too. I'll be back for a detail in the near future.
