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December 2023 by Erin Vander Zee
Don’t advertise yourself if you don’t actually provide a service. People in need reach out and you are a ghost.
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July 2022 by Maranda Riboli
Very nice and caring people. They do not offer at home services at this time.
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May 2022 by Elizabeth J.
i have used Dr. Rex for over 15 years. He's been through the life and death of three of our beloved dogs. He is extremely professional, empathetic, and does not upsell you on unnecessary procedures or tests. He is a true animal lover and I would recommend to anyone seeking thoughtful care for their pets.
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May 2022 by Sarah G.
Dr. Rex and his team are incredibly compassionate and knowledgeable. There is no upsell for expensive and unnecessary treatments or medications. Dr. Rex truly cares about his patients and their human caregivers. When our sweet cat was suddenly ill, Dr. Rex gave us various options for how to proceed. Our cat didn't make it because of a tumor that was unable to be removed, and Dr. Rex did a biopsy after our cat passed to give our family closure. The tumor was cancerous and Dr. Rex's advice and care saved our pet from unnecessary pain. We take all of our animals to Dr. Rex and trust him implicitly!
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February 2022 by Hallie S.
I have never felt so uncomfortable dropping my cat off. My cat was taken to the bend animal hospital down the road (who by the way they are fantastic) for a Severe blockage ...UTI. Then the next am we took him over to Dr. Rex It seemed he gave no crap about what was happening when it was time to pick him up. He was unprofessional rude and short. He forgot what he even wrote down and when explained it was brief and not very helpful. He kept telling us wrong things on what to do giving him dry kibble which every other vet specified do not do that. Cats who have a issue with constant uti needs moisture and dry kibble does not have that. We took him to get fluids every day for the past 3 days... the vet tech was not helpful either she has no idea on what was happening ... he was suppose to get his meds at a certain time and they did not even do that when brought up they had "no clue" I don't recommend this vet to anyone. If you do currently go here I encourage you to find a new one.
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January 2022 by Jessie L.
My family has been taking our dogs here since we moved to bend. A few months ago we had to put down my sisters emotional support dog and he was EXTREMELY rude. He kept yelling at us to stop touching her and i get not wanting us in the way but he wouldnt let us hold her and kept telling us to move but didnt tell us where to move to so that we could at least see her. Also My other dog started to develop a fatty tumour and he ignored it. Dr. Rex did not listen to us when we said it was growing at an exponential rate and it was hurting her. He looked at it once, didnt even biopsy it, and sent us on our way. a few weeks ago we finally got him to remove it but when we took our dog back to get the staples out, HE MISSED 2. its not like he left them there because it wasnt healed, it was fully healed but now my baby still has two staples in her chest and my sister has trauma regarding him blowing her off while her dog was dying !!!! Absolutely Terrible, dont EVER go here.
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October 2021 by Brittney Lent
Don't recall
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September 2021 by Thomas O.
I am so happy I found Dr. Rex for my 2 dogs. He is well informed and really cares about the health of my dogs. He followed up personally checking on the health of my dogs after surgeries. He listens to the concerns I have and replies with answers that make me feel like he is knowledgeable and skilled. I would highly recommend him to anyone who cares about the health of their animals.
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July 2021 by Elizabeth A.
We used Dr. Rex and Mt. Bachelor Vet Services when we moved into town and our dog needed urgent dental care. Dr. Rex and his staff gave good care, she was treated well. But when in person Dr. Rex was always abrupt with me, and as our dog developed other issues I found Dr. Rex difficult to communicate with in person. He rarely had much time for me, even as I was dealing with end of life care. Ultimately we chose not to use his services to euthanize our dog and went with someone who had a gentler touch. We're getting a new dog, and will be looking elsewhere for care. I want to be clear: Dr. Rex's medical services were fine. It was his brusqueness and lack of gentle bedside manner that will be sending us looking for a doctor that we can communicate better with.
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January 2021 by Kellie K.
Can I give a -score? Do not take your pet here. This guy knows nothing, asks questions about my cats history, and when I answer, he questions that. Not friendly, just kept asking me questions , when he had my cats records in front of him. Im like I dont know what date, its in his records I brought. Continued with questions, when I attempted to tell him, Ive had a stroke and have memory issues thats why I brought the records, all I got out was Ive had, and he giggled to himself and said can I talk? I said can I have my cat? And i went to pay, he told receptionist no charge, I said good answer. I should of realized something was fishy, when they could get my cat in right away. My cat just needed bloodwork so he could get refill on meds. But he wanted to question everything I said. He has asthma. Are you sure? Maybe he was on predisone for something else. Anyway, dont waste your time. Ive never been treated like that from any vet. Like I was a bother.
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September 2020 by Genelle P.
I would give 0 stars if it were an option. I worked for them for part of a day years ago. Within a couple hours of my first day they left me completely alone to take care of the front desk with no warning everyone just disappeared. Regardless of my previous experience, a new staff member should NEVER be left alone. The phones were ringing off the hook as a client walked in with her dog for a nail trim and Dr Rex came up and screamed at me 'what the hell is going on up here?!!' , as I was coming out of the exam room from finishing the nail trim. I was ordered already that day to deal with clients in person before handling the phones. He also treated me like an idiot the entire shift even though I have plenty of tech assisting experience, he wouldn't let me do anything yet told be to make myself more useful at the same time. I immediately quit to his face when I was done with the nail trim. I have never worked anywhere else where an old school vet felt so much more powerful and controlling over his subjects. He's a real j*** and I would never trust him with my own animals because of the way he treated me on my first hand ONLY day there. DO NOT WORK HERE! What I saw within a few short hours is just a glimpse of the reality that goes on at this place!
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September 2020 by Amanda H.
Go elsewhere. There are lots of good vets out there who are in the business because they love animals, love medicine, and are skilled and compassionate.
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July 2020 by Independent W.
I will NOT give this vet even one star, he was very rude, our dog is scared to death of vets because of her first vet visit as a puppy. I was giving details on how the sedation worked on our dog for the next time for the plan and he took it wrong and said I was lecturing him he is a j*** but his staff is very very nice I feel sorry for them.
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September 2019 by Jessica M.
I was trying out this clinic since I'm new to the area. I raise purebred very expensive cats let's just say that. I brought in a kitten for a wellness check and vaccines two days before she went to her new home. I was sure to reiterate that she needs a thorough health check for heart, joints, eyes, ears etc. They assured me she was clear. Well the kitten was flown across the US to new York and within 3 days the new owners vet reported to me there is no way my vet could have missed this kittens heart murmur! Needless to say this clinics lack of due diligence or just doing simple procedure to protect it's customers cost me about $2000 dollars out of pocket..a lot of hassle and a huge ding on my reputation I've worked hard to uphold as a responsible honest breeder.
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March 2019 by Scotti C.
After an extremely long night of caring for a dog who was getting sick every 40 minutes, I called first thing on a Monday morning and they were able to get my guy in that morning. What I like most about this practice is that it is a no nonsense practice with a business like manner way of interacting with their clients. I find there to be a much better outcome when one works with facts rather than working on emotion, which is hard to do with a beloved part of one's family. This is why I trust Dr. Rex and his very personable staff. I never get the feeling that they are playing upon my emotions when suggesting care for my pet which can open one up for bad decisions. Factual, honest and critical analysis is what I always get here. Thank you for helping Chance get on the mend.