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April 2024 by Nathalie Angulo Aburto
We came Saturday at 3pm -hours stated on flyer- open until 7pm- but nobody was there.We came back Sunday at 11:05am -hours stated Open 11-4pm- but nobody was there. There were three other customers also waiting. We all left after waiting for about 20 min and nobody had shown up. No sign or note stating it is closed.
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April 2024 by Nathalie Angulo
We came Saturday at 3pm -hours stated on flyer- open until 7pm- but nobody was there.
We came back Sunday at 11:05am -hours stated Open 11-4pm- but nobody was there. There were three other customers also waiting. We all left after waiting for about 20 min and nobody had shown up. No sign or note stating it is closed.
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January 2024 by Heather M
I arrived at the Cricket store around 4:30. The door says they’re open until 7:00 but all the lights were off and no one was in there. They closed during normal business hours which appears to be an issue with this store according to the reviews. Looks like corporate needs to hire some new employees.
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December 2023 by Kara Holt
I have great service however almost every month when I go to pay my bill, if I have to do it in store.. there are no associates there and doors are locked.. no sign on the door, nothing! So today when I went in, I watched the employee shut and lock the door.. as he watched me walk up… and go to his car, recline the seat and totally ignore the other 3 ppl besides myself.. then when he sat back up and I thought he was Coming back to help, he turns his car on and drives away! It says on the door what the open hours are it was only 2:30 in the afternoon, had it said they took a certain time or even how long a lunch would be I would understand a bit better, but to just be ignored like I’m some idiot, really pissed me off! Cricket you could put a sign on the door saying “on lunch” be back… so we know when to return or have someone cover the store while your gone.. customer service sucks cause you are never around!Great way to promote the business!!!
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November 2023 by Roxana Ruiz
They have the WORST!!!! Customer service they are NEVER ON SITE I paid my phone bill on time and they manage to cancel my line the next day I have been able to get a hold of anyone in this store! And their phone customer service takes for ever to answer making you dial 2 to just simply stay on the line!!!!!! WORST EXPERIENCE
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October 2023 by Wanda Simmons
Update ur hours. Closed on Sunday.
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June 2023 by Lynda Freitas
Store is never open. Might be closing, but not sure. A sign posted on the door with a date an employee would be there but they member arrive
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May 2023 by Deb
Very helpful. Quick and easy. Left there happy
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January 2023 by Buffalo Wedge
Every single time I have come here for the last year they're on lunch break and it does not matter what time I come day or evening. I always treat the employees with courtesy and respect and the last few times the employee seemed so put out that they have to leave the back room to actually help a customer that it has become an uncomfortable experience. I've been with Cricket for a very long time, there's just no excuse for this.
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January 2023 by J Jones
Awesome,Got a new phone, the service setup and my phone activated in less then 30 minutes and I am a new customer.The guy that helped me was very well trained and knew what he was doing and stayed organized and efficient even though it got very busy in the short amount of time I was there.I don't know how the phone service is but the service at the store tops any other phone dealer I've felt with (Verizon & T-mobile)
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January 2023 by Warren Herman
Awesome,Got a new phone, the service setup and my phone activated in less then 30 minutes and I am a new customer.The guy that helped me was very well trained and knew what he was doing and stayed organized and efficient even though it got very busy in the short amount of time I was there.I don't know how the phone service is but the service at the store tops any other phone dealer I've felt with (Verizon & T-mobile)
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December 2022 by James New life cleaning
Don't expect them to answer phone.. They are nice in person though! Don't ever expect to have service all the time in your normal service area like ya know a normal big city like bend. Don't expect to have good streaming without buffering remember if your with cricket you come second to at@t. Pretty annoying when you can't make a call when you need to. Them when you call cricket bend they don't answer. Guess that's what you pay for though. Like literally they don't even have an answering machine....... Try it
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November 2022 by Mana
I would give Cricket 4 stars, but definitely 5 stars for Sid. He always provides superior service, and in such a professional manor. He goes above and beyond for all of his customers, and does it with such a great attitude. Thank you for all that you do Sid, you are the best!
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October 2022 by Adam H
Good customer service employees.. Not the best cellular service..But changing stars to 5 since they appreciated the 4.Thanks guys.
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June 2022 by SilverFox73 SilverFox73
Great Kids that work there more than helpful and knowledgeable manager is very good at her job I would recommend
