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August 2024 by Cristy Coughlin
A neighbor kid gauged out my side door with a scooter and I was
really impressed by the quality of repair! The door looks as good as new and the paint matches perfectly. Really appreciative of the skill and service at Crabtree and would definitely recommend!
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July 2024 by Chris Hagen
One star for communication and professionalism. My son had a scrape with another car. We took it to Crabtree. I left them with my contact information and asked them to send the quote to me. They did not. What they did do is call me late afternoon July 3rd with <1 hr left before closing for four days telling me I needed to pay more than I was expecting so that the could release the car to the owner. Avoidable situation and not a good way to do business.
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July 2024 by Charles Baca
Fair and honest, I would recommend him to everyone.
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June 2024 by Emily Hylas
Great service! Kind people. I was so grateful to go through Crab Tree Auto for my auto accident, they were motivated to help and communicate. They were so thorough and clear, it eased the confusing and hard situation of the accident. Will definitely be coming to them with any auto work in the future!
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May 2024 by Robbie Bianchi-Pray
Exceptional Service at Crabtree Autobody and Paint!
In a world where genuine customer service seems to be fading, Crabtree Autobody and Paint is a shining beacon of how things should be done. I recently had the pleasure of working with Britni and Josh, who provided nothing short of spectacular service. I was dealing with a persistent sensor issue on my BMW, which the “other guy” was going to charge me nearly $400 but also couldn’t offer a same-day service. This problem was especially troubling as the constant beeping was overwhelming for me, a person with high anxiety.
Josh quickly addressed and fixed the sensor issue, silencing the stressful noise and restoring peace to my day. (He literally fixed my sensor in minutes when the other shop wanted to charge me and the equivalent of my car payment.) Both he and Britni were incredibly understanding and supportive throughout the process, making me feel truly cared for during a moment of need.
It’s rare to find a shop that doesn’t just aim to turn a profit, but genuinely wants to earn your business and trust through honest, efficient, and kind-hearted service. Crabtree Autobody and Paint did just that, and I am immensely grateful. I can’t recommend them highly enough. If you’re tired of the runaround and need someone who will take good care of you and your vehicle, look no further than Crabtree Autobody and Paint.
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March 2024 by Mackenzie White
It's really difficult to find honest and quality service in the car world... Crabtree was awesome 11/10 service FAR exceeding expectations.! Also one of the few ( if not the last) independent body shop in Bend, support local and give these them a call!
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March 2024 by Anthony Argyris
As a car enthusiast, I believe I had the best experience I've ever had at an auto body shop. 10/10 unbelievable customer service!!! Called, and they had me drive right over an helped me.
Have issues with body or paint? Ask for Robert, he really knows how to handle customer service. The work was prestine! No damage to my vehicle! Very important. Thanks again Robert!!!
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March 2024 by Wendel Whitmore
Great service, josh fixed up a minor issue for me free of charge. 10/10 would recommend
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March 2024 by Ric Secor
Good value, great service!
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November 2023 by Antony Vorobyov
Amazing service, amazing staff, and amazing work. The wait time to get my car scheduled was less than other shops. As soon as we started on the initial inspection of the car, the staff walked me through the process and helped balance expectations. Despite pushback from the insurance company, they made sure all the parts were ordered on time and the car was repaired as expected.
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October 2023 by Niki Wilks
They said it would take three days last year,just called this morning, and they said,bring it in!Fixed the interior drivers door handle,won't have to open the window to open the door this winter!Thank you so much!
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October 2023 by Mykiah Hill
I would recommend this paint shop to anyone! They are the best they get you in quick and and all around have a good team! I have brought them 2 pickups of mine and they have done a great job on both! Please call them for your paint needs!Services: Painting
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August 2023 by Analeah Pimentel
I got in a car accident over 400 miles from home, was unfamiliar with the area and found Crabtrees. There was a nice man named Robert who helped us. He made sure everything was safe, even took the hood off of the car for extra safety ALL for free. He was a kind person and made our day a whole lot better! He wouldn’t except a tip and we made it home safe and sound. Thank you Crabtrees and special thank you to Robert.
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May 2023 by E Hurw
Called for a quote on a paint job and some light body dent work. Guy on the phone was rude and acted like he couldn't be bothered. Quoted 18 - 20k. Wished he was just honest about not wanting the job.
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February 2023 by Dave Ewing
6,000 to paint a roof a 4 doors over priced I don't recommend this place
