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January 2024 by Nick Cantrell
My son bought a truck from here and on the way back to base the check engine light came on and started driving rough. He called the people he has the extend warranty with and they were no help. Bend Chevrolet had the truck hauled back to them and are currently looking into it to see what the problem is. They are in contact with my son and are keeping him informed with everything going on. I am in Georgia but they seem to be good people and want to make things right with him and are going the extra mile to do it. Thank you
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January 2024 by Hunter Thompson
Picked up a 2019 F-150 from these guys and man what a good experience. The low pressure sales and the actual good feeling you get from working with these guys is amazing. I’d recommend them over any other dealership in central Oregon. Whether you’re buying a truck or car, hit these guys up and they’ll make sure you’re getting the best bang for your buck. Steve and Randy were excellent along the whole process. 10/10 highly recommend !!
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January 2024 by Doug Hughs
Joe made the buying experience easy and straight forward. He and Scott were professional and very helpful, making the process painless. I had to fly to OR to find the right deal on the right truck, and these guys were great.
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January 2024 by Matt Sanders
Wonderful service department. Very helpful and knowledgeable. Dealt mainly with Terry who went above and beyond to assist me, my dealings with everybody else was top notch as well. Great job.
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December 2023 by J D.
November 6 2023, My search continued for several months to find exactly what I was looking for in a truck. Long bed, low mileage, crew cab, gas, and I knew I wanted a Chevy although I was considering a ford, on my way home from work I stopped by lithia Chevrolet of bend to have another look around, I recently purchased 2 new Hondas from Audree over at lithia Honda so I wanted to keep my business with lithia due to the fact It was the best car buying process I've ever had! promptly accompanied by Jonathon Stewart who was very eager and motivated to help, a true solid salesman darn good at what he did! Jon pointed out an absolutely phenomenal Chevy Silverado, "exactly what I was I the market for"! This was a gorgeous low mileage truck and was exactly what I had been searching for several months to find. Only one issue......the suspension had been modified a bit and it was slightly taller that expected but it looked great! At first I walked away I had no business a father of 3 young daughters looking at a truck this tall. Despite the 6 inch lift and 37 inch tires with air bags which added another 3 inches to the rear, Called the wife and she told me no at first . Then I thought well.. if I put smaller tires on it...it might be ok... so I bought it, traded my paid off 2022 f150 with a clean title and zero issues for this monster of a truck. The whole experience was wonderful as expected due too my first experience with a lithia dealership, I even purchased an extended warranty with one side note they mentioned taking it for service over at the Nissan store because the Chevy shop was a too much of a congested mess. November 25 2023 A couple weeks had gone by and 50 some miles on the truck and some harsh realization I've come to the conclusion it's just not the pickup I needed. "Not buyers remorse" because I still like it, it's an amazing looking truck! I contacted Jon about my concern and I guess I expected to get a little more compassion from a guy I really respected seemed like a good dude, i really just got the "fk right off attitude from him" "all sales are final kinda attitude" he would be happy taking it back on trade for much less than what I initially paid after stating commissions have been paid, dmv has been paid, banks been paid. Absolutely zero customer loyalty! Absolutely zero customer satisfaction guarantee, take the truck I purchased and get fkd! I probably won't recommend this dealership to anyone and I'm sorry I didn't continue to work with Audree over at Honda when I had her looking for a pickup and I blew her off to work with Jonathan. I probably will take the truck over to Nissan because the engine check light came on for an ambient sensor issue.. I will have a shop remove the air bags because the right side is leaking and the air compressor is cycling every 10 minutes draining the battery, I will probably have discount tire put 35 inch tires on. The resolution here is be very careful with bend Chevrolet! All sales are final! Be very sure of what your purchasing and when promises are made get them in writing. What started out wonderful fell apart quickly.J huntBend, Oregon
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November 2023 by Jay D
After spending several months searching for a specific truck I was desperately trying to find I took a detour on my way home from work one night I caught a look at a pickup that was exactly what I was looking for, bend Chevrolet had it. Stopped in, I was accompanied by Jonathan Stewart that made the process easy the guy was real! Not pushy or even slightly gave me the sense of a typical salesman trying to sell me something I didn’t need, so damn impressed with Jonathan and randy in finance. THIS IS WHERE YOU BUY A TRUCK! No where else in bend are you going to find this kind of service, Kendall sucks! Thank you lithia, again.
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November 2023 by Sandy Garcia
Mark Schmid is the highest caliber of salesman. Not only did he explain every detail of the truck that I was to buy but after the deal was essentially done, (all with no pressure), he help me line up a top end sound system for the new truck and gave me valuable information on how and where to customize it. He even offered to pick me up at the airport and bring me back to the dealership while my truck was being customized over the next week as I am working out of state. He promptly returned every phone call and did everything he said he was going to do. As an owner of a general engineering company and having many employees and it’s refreshing to see somebody take such pride in their work. I will seek him out for all future purchases.
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October 2023 by Paul Steele
Straight forward online buying experience with no pressure or hassles. They had the car I wanted and it was fairly priced with no mark up, fees, or unwanted extras. Had to travel 100+ miles to pick up the car and it was ready to go and the paperwork done within an hour of arrival. Thanks!
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October 2023 by Ian Lower
I had a few warranty issues with my new GMC pickup, dropped the truck off on the day of the appointment and wanted to add checking the alignment to the list. Ben was very helpful and offered to keep the truck for an extra day or two if needed to have the alignment checked also while it was there. He called me the next morning to let me know the truck was done and all ready to go. Easiest/best dealer trip I've had in a while. Thanks Ben and the service techs for getting it done so quickly.
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October 2023 by Timothy Danger
Five stars. I bought a new Bolt EUV here and they treated me really well. No pressure or sales tactics or sneaky up-charges, just clear communication, honesty and caring. They let me buy the car I wanted without pushing me into anything, and made sure I was comfortable along the way. I wish other dealers were like Chevrolet of Bend. Oh, and I love my new car!
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September 2023 by Tom eldred
Service guy Ben said all this stuff needs to be done . Especially the coolant , they never topped it off. I ended up doing it and checking everything on car . Can’t be trusted. And I bought my own truck there . And it gets serviced there . Looks like I’ll be doing it on my own ????
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September 2023 by Paul Green
I was charged 200.00 to program a new radio and they couldn't figure it out! Asked if I could talk to the technician personally and was told he was busy on another vehicle. I called other dealers in area and no one wanted the job citing you need special equipment. I will no longer do business with this company ,and yes I've bought new vehicle with them as well. Honesty would have went a long way in this case!!
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September 2023 by Melissa Hallett
Cruised in on Saturday- we hadn’t planned on trading in my Denali SUV and buying a 2024 Duramax High Country but we did! Brandon in sales was incredibly professional, attentive and knowledgeable. He made us feel comfortable and confident in our decision. We also hit it off with the sales manager, can’t remember his name but he too is an incredible human and great at his job! We highly recommend this team. We’ll be buying here again!
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August 2023 by Bobby Watt
If you’re in the market for a new Chevy, go see Jonathan Stewart over at Chevrolet of Bend. A top notch Salesperson who listens to his customers and gets the deal done right! Overjoyed with my 2023 Trailblazer RS. Zero buyers remorse and Jonathan made trading in my 2022 Colorado Z71 and buying my 2023 Trailblazer RS an enjoyable experience. Thanks for renewing my faith in the car buying process. Finance Office was top notch as is this Dealership! As we make our new home in central Oregon, Bend Chevrolet just secured a new customer for future Chevy purchases!
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August 2023 by Mark Harris
I wanted to give a shout out to Jonathan Stewart, who helped me purchase my truck. He and the entire crew over a Chevrolet of Bend made the process extremely easy. Not pushy at all, but more so knowledgeable and friendly people. I recommend working with this dealership.