6:30AM - 4:30PM
280 SE Bridgeford Blvd, Bend6:30AM - 4:30PM
62960 Boyd Acres Rd, Bend7AM - 4PM
64978 Deschutes Pleasant Ridge Rd, Bend“Today I received an unexpected level true customer service from Kevin at Willamette. I called their office earlier and was put on hold. After more than 5 minutes I gave up and hung up. Ten minutes later I got a call back from Kevin where he apologized for forgetting me on hold. I ended up going to their location and Kevin cut a paver stone I brought with me. This stone was not purchased from Willamette, nor was anything else. I offered to get Kevin some of his favorite beer but no dice - he doesn't drink. He then refused to let me pay for the labor cutting the stone, saying just come back if you need anything else. Keep in mind I called several businesses dealing in pavers and not a single one was willing to help. Suffice it to say, if I am ever in the need for anything to do with brick or stone I'm calling Kevin!”
“Called in my order for the I was working on first thing in the morning and they had it ready in 45 minutes for pick up, could've had it delivered next day but needed it A.S.A.P. When I arrived to pick up my order they had all my info ready to go. I pulled into the the yard to see at least 6 forklift running back back and forth at a fast steady pace retrieving order that very much impressed me. I was in and out from the jobsite and back in less than 45 minutes even with all the road construction all along the way!”
“I'm in this store just about always for home projects. As a recommendation... hack the system by ordering online first it's really a better option since in store can be hectic. Tend to shop late at night to avoid crowds and makes the experience much easier for those of us crowd-avoidant folk.”
“Hand down the very best lumberyard in Bend, Oregon. From the sales reps to the front desk to the truck loaders everybody that works there is extremely knowledgable, helpful, and friendly. Attitude makes a world of difference. I’ve been to every lumber supplier around and I can very confidently say that Building Solutions is the best!”