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December 2023 by Joshua Lohnes
Really appreciate the work getting my kid’s whip on the road. Supper responsive, friendly, honest, quality work and quick turnaround for a busy shop. Keeping it local and keeping it real.
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December 2023 by John Lace
These folks helped me and my ex girlfriend out of jam years back, truly kind folks who really care about the people they help. Thanks!
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December 2023 by Scott B.
Extremely disappointed. I had them replace the Ring and Pinion and bearings in my 2019 F250. They were very helpful in getting it done in a short timeline and I appreciated that, however, The rear end failed in less than 7,000 miles, in Moab Utah where I had to have a different shop take it apart and replace it again. I called the Auto Clinic and let them know what was happening and was instructed to bring the parts back so they could send them back for possible warranty. Long story short, I paid $3,000 of which $1,793 was parts, for a repair that failed. There warranty does state that all warranty work must be done in their shop so I understand I'm out labor, but they offered to only reimburse me for their cost only of the parts ($650+-). I will share my experience with everyone that asks me for a recommendation. All they had to do was stand behind their work and I would have been singing their praises, be careful who you choose.
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October 2023 by Mark Pikaart
This is a great shop, open and honest and provide great work at a fair price, this is exactly the sort of shop I like to support when I need work done on my pickup
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September 2023 by Brian O.
Got me in fairly quick and we're very honest and open about my issues and even made some suspension adjustments to my coil overs. It's definitely a small mom and pop shop with some real car people at the helm. They like cars, build custom cars, and live the car life which I really appreciate. I'd definitely trust them with any problem beyond my capacity. Plus, they work on older and newer vehicles which is a plus for me as I have both. They also weren't that expensive so I believe they're a good value.
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September 2023 by Joe Ottlinger
I've taken a few vehicles here over the last 5 years. What I like the most is how honest they are. They are a busy shop but give you a realistic time line and scope of the work that needs to be done. They are also very fair when it comes to price. Highly recommend.
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September 2023 by Kyle Kendall
Awesome people and great service at a reasonable price. Highly recommend, as long as I can still get in :)
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August 2023 by Leslie Holliday
Took our vehicle to the Auto Clinic and vehicle broke down all three times shortly after picking it up. Was charged over $1000 for repairs and finally went to another mechanic who told us the work was shoddy and he would not touch the car. Repeated calls to the garage go unanswered. Messages left and no response. I am out $1000 plus and no car to drive, two tow truck charges to return the car twice and now paying for a rental until I can get them to return my call and make this right.
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July 2023 by Stefanie Farley
These guys are so amazing. Not only are they honest and knowledgeable but they do amazing work. When you drive away, you k ow your car is done right!!
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June 2023 by Kira Bellis
I've taken all my cars to auto clinic for over a decade and have had nothing but great service and fair pricing. They are honest, get the job done and don't gouge me on the bill. They have done everything from an engine replacement to tune ups and oil changes. It's refreshing to know that i can trust what they say does or doesn't need to be done, and my vehicles have never left me stranded because of that. They've also saved me probably thousands over the years on quotes that I received elsewhere.
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June 2023 by S Ham
The best! This is the place if you’re looking to get work done on your vehicle! Brakes, motor work, you name it, I’ve had so much done here. From my classics and old square bodies, to our newer cars, this is where we go. I have never had a problem and the service is quick and super reliable! Staff is awesome and helpful…I will keep coming back for sure!Services: Auto brake repair
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June 2023 by sophie edwards
DO NOT COME HEREI had to drop my car off to get a full inspection done because my car was having issues, they told me it would take a couple days. I then went on vacation and picked it up when I was home. When I saw my car there were MANY things wrong with it. A bunch of plastic bags all over the front seat, one being filled with a yellow liquid. Cables on the front seat. Things all over my car that were supposed to be in my center console. My purse (had nothing inside) AND a pair of sunglasses were also STOLEN out of my center console, as well as a reusable shopping bag. I had a koozie in my car for camping, there was an empty vanilla Dr.Pepper in it as well as a San Pellegrino can in the back on my car, I don't drink either of those things. Wads of hair were in my car (long and black just like the owners). I also found their bills and mail in my car addressed to Auto Clinic of Bend. They also left my back two windows open, and told me it was to air it out? When I confronted them they said someone must have broken in. And they have no cameras to prove it. They were not helpful AT ALL.** I left my car there for a week and a half and it's because I went on vacation. I called them 3 times before I left and got no answer and no response. And when I was calling they'd already had my car for a week. I left my car locked and windows shut. They should've done the same. You guys ARE very unprofessional.Services: Transmission
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June 2023 by Alex Uvalle
Dishonest. Violating. Would never go here.My friend's car was at the auto clinic of Bend for 10 days, as they didn't return her calls for three days, and she then had to leave for a week. They parked her car on the street with the windows rolled down (leaves all throughout the interior).When the car was picked up there was trash everywhere, and items missing. (Purse and sunglasses) They claim this must have happened from someone breaking into the car when it was parked on the street. This is blatantly false. Part of the trash left in the car was collection bills addressed to the clinic. Why on earth would someone who broke into the car leave the clinics bill inside?They claim there are no cameras on the property either. If as you state there is a chance someone could break into my vehicle when it's parked at your location, why would I ever take my car here?! Also wouldn't a trustworthy company immediately put up cameras to prevent theft? Or would that be too self incriminating? I would not recommend ever leaving my car here.
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June 2023 by Casey Smith
Owners are extremely nice and knowledgeable. Service was prompt and affordable. Highly recommend!Service: General repairs & maintenance
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May 2023 by Leanna P.
I've been coming for auto clinic since I moved to bend two years ago. My husband and I didn't know anyone here in Bend and they came highly recommended by a friend. We have always had great service. Communication is great. My husband's truck broke down and they connected us with a great tow company. They fixed his truck within the week. Great service.