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March 2024 by Glen Herron
Mark was very efficient, knowledgeable and friendly!
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March 2024 by Johanan Gates
Absolutely terrible experience that lasted years. Very tough to get them to warranty. The insane expensive beds (for what you get) didn't last 6 months x2 beds. Do not use their finance company, they are known for illegal business practices. Paid off my no interest loan. Put two pillows on my account and they charged me the interest for the bed and the pillows on the following month and also went back and put late charges on every month!! You're experience with Ashley very well could involve lawyers in one way or another, I know mine did twice.
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March 2024 by Jenelle Perry
Wow. That was the most uncomfortable experience I've ever had. The sales people were like vultures. Literally circling and stalking. I felt like they were waiting to see if I was going to pick pocket a couch or something, I am not a thief so I don't really like being made feel like one...all that to say, I didn't want to look at anything for more than 5 seconds for fear of the man in the red shirt, that was lurking, might catch up to me. Good Lord, let some people just look around!
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March 2024 by Jacki Bailey
I did not purchase any furniture, but I was very impressed with Mark Harvey. He quickly narrowed our overwhelming search to just a few that fit with our needs. He was very knowledgeable and very kind. I don’t usually post reviews, but felt that Mark’s stellar customer service deserved to be recognized.
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March 2024 by Nicole McClure
I would have given Ashley's a no star review, but that option was not available to do. Do not order from Ashley's if you are expecting to receive your order on the time.. I ordered a sofa sleeper 12/13/23, they gave you a window of 4-6 weeks, I'm still waiting for my order OVER two months later..... NOT impressed with their service at all. Very little communication from their team on this. I had to constantly call and check in with them on the status to just be told its still not here. Finally this week I heard from the sales rep who is said it will may get on the truck next Saturday. Fingers crossed!!
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February 2024 by Jerry Hensley
Ned Church was very pleasant. I had found the sectional I liked online, after showing him what I had found he went to the Ashley website. He was able to put up the same sectional, it was in the Tacoma warehouse. The price of the sectional was less than the one I found. I went in on the Presidents Day Sale I saw a sign that said 50% off on selected models of mattresses but was never offered any sale until we mentioned the sign.
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February 2024 by Clare L
Ned was very helpful!
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February 2024 by Lori Swanson
Ashley Furniture's store was clean, organized and the entire staff was very friendly and professional. I worked with Evan and he was knowledgeable, helpful, and patient as I was in a hurry since we were only in town for a couple days. My husband and I don't live in the area full time so I really appreciated that they were able to accommodate all our requests for coordinating delivery and set up. Highly recommend Ashley!
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February 2024 by Karen Goebel
Our sales person, Marcy Dixon, was great! Very knowledgeable, helpful, but not pushy which we appreciated.
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February 2024 by Douglas Maines
Kelly was an awesome salesperson. She was knowledgeable with a great understanding of the products and design. Great communication skills too. Highly recommended.
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February 2024 by Derek LeBrun
Marcy Dixon was great to work with. There was an error with my online order, so I came into the store and she took care of me. Will definitely be coming back!
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February 2024 by Jerry Garcia
Ned church was very helpful with our purchase
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February 2024 by Ashley Davenport
Ned was very friendly and helpful. He made the process quick and easy.
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January 2024 by Kevin Leisher
My experience was great with Marcy Dixon.
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January 2024 by Suzette Shears
It was a pleasure working with Marcy Dixon