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June 2023 by Laura D.
Not that anyone cares (their reviews are bad enough before mine), but they are the worst. I went there straight from urgent care, where I was written a prescription for antibiotics (I had a contagious upper respiratory infection). I was told that, for them to fill it quicker (still over an hour estimated) I'd have to come in and hang out at the pharmacy (contagious, potentially exposing people). So I went in despite feeling like death warmed over, but needed to use the restroom. The store manager told me, a pregnant lady, to walk somewhere else cause I couldn't use their restroom (I might steal something, after all). Outrageous. I just gave up and left. And it took HOURS to get my antibiotics.
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May 2023 by Nat B.
Rude pharmacy, phones aren't answered, they couldn't care less. Review needs more characters, don't go there, you will be treated like trash.
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April 2023 by Buck C.
Okay, I see a lot of low ratings here, but most people are punks when it comes to rating.This place was clean, well-lit, stocked, and all four employees I had interaction with were not only pleasant but also PROUD of working at the last 24-hour pharmacy in Oregon. Add to the pharmacist's pleasant manner and willingness to go above and beyond for the patients, even in the middle of the night? No brainer, 5-star review...and that doesn't even include the fact it only took 30 minutes for a prescription, and they were busy at the time! I am mad impressed with this Walgreen's! Thank you, staff, for being so wonderful to people who are already stressed out, you all are rock stars!
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March 2023 by Damon S.
Morons. No other description fits. Stop in line for 15 minutes listening to the dipshit being the counter negotiate $10 with someone who finally decided to pay for the whole prescription. Then dumb dumb behind the counter said come back in 20 minutes. Now there's 6 people behind me because dippity dipshit couldn't figure out his ass from a hole in the ground. Then multi colored hair dipshit shows up to take the money and delay things even further. Incompetence rules this place.
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January 2023 by Larry K.
Our experience with the Walgreens Pharmacy at 14600 SW Murray Scholls Dr. has not been a good one lately. Over and over our "auto refill" prescriptions have been not been refilled as requested or promised. Also when we are advised, by text, that a prescription refill authorization is needed and asked if they should contact the Dr. and get a new authorization. When we reply yes about half the time nothing happens.When I did call, I was transferred to the pharmacy phone by the computer (not sure why). I got put on infinite hold (always in position #3). I was finally connected to the "pharmacy manager" Victor things went from bad to far worse. This fellow talked so fast I was unable to understand him. When I asked him to slow down so that I could understand what he was trying to say he became aggressively defensive and started attacking me as a customer. He stated that I had better "adjust my attitude" and give him the "respect" that he deserved. In my humble opinion this individual should not be working with the public (your customers). Victor also stated flatly that Walgreens did not have to fill the prescription because they needed a refill authorization. What happened to the customer service that used to exist before "Victor" decided that Walgreens no longer assisted customers in getting prescription refills.We have been loyal Walgreen customers for over 20 years. We don't want to change pharmacies. But, we will not tolerate the disservice bad attitude that we have recently received. You can and should do better Walgreens.Sorry for the negative feedback. I don't do it lightly. I don't like doing it any more than you like seeing it. I know you are really busy and are inundated with more people than ever. But, that's no excuse for rude and dictatorial people who are supposed to be there to help us.
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October 2022 by Sarah M.
0 starsMy family booked our appointments online a few days prior using the Walgreens application. We received our confirmation numbers and our 24 hour reminders. I called the morning of our appointment to TRIPLE confirm that we would be seen at 10:00am and 10:15 since we had doctor's appointments for our sick babies shortly after. Over the phone, the pharmacy technician confirmed.We arrive at the pharmacy on time. The technician at the window takes our names and says she cannot find our appointments. We share confirmation numbers that match the address and time. They still could not find our appointments. At this point it's 10:16 and you might imagine they would just generate us in the system and take us seeing we have all proper documentation. Nope. Instead we are sitting in the drive through, with our two babies hysterically crying, all for them to say "we don't know how long this will take". No compassion whatsoever.We had to leave for our next set of appointments incredibly dissatisfied with this pharmacy and will not be returning.
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September 2022 by Jeff S.
Drive through pharmacy review5 cars in front of me......I was at the window 42 minutes later. The intercom system is the worst ever....they can't hear us and we can't hear them.....then once your prescription is ready you wait 15 minutes plus or minus for the pharmacist to come over. Close the inside or outside window because you can't do both
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August 2022 by Eva W.
If I could give zero stars I would. We were told it would take an hour to fill a prescription due to them being behind at the pharmacy-- we left and came back an hour later only to be told it hadn't been entered into the system and would be another 20 minute wait... which turned into another 45 minutes. We are still waiting.
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July 2022 by Todd O.
Pharmacy review. Either they are way understaffed or way overworked. They try hard but the wait times are ridiculous. 45 minutes waiting in line then have to come 2 hours later to pick up. Even if the prescription is called in by the doctor before hand, it takes forever in line to pick it up. 14 people in line at 4pm. My script is ready but still have to wait. The drive up line is terrible too. Blocks traffic if there is more than three cars in line. The staff is great. They are attentive and helpful.
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December 2021 by Cathy P.
What is with all the one star reviews??? This is my neighborhood Walgreens and I've been shopping here for years and haven't experienced any of the issues being expressed in these negative reviews. The store has always been clean, well-stocked (except for some items due to COVID) and all the employees I've encountered have mostly been pleasant and knowledgeable (but everyone has an off day once in a while.) Never saw that anyone wasn't wearing a mask and everyone was social distancing while waiting in line.I normally get my prescriptions through the mail but when I've needed something quicker, my doctor calls it in here. The Pharmacy staff are excellent. The drive up window is in an odd location sorta behind the building and can back traffic pretty fast if there are more than about 4 cars in line.Yesterday I was particularly impressed with the service I received. I ordered a couple home COVID test kits online. I placed and paid for my order and got an email response in less than 5 minutes that my order was ready. I had a choice of going in the store to pick up, curbside or drive thru. I chose the drive thru but it wasn't available for some reason. So my second choice was curbside. The three parking spaces designated for curbside were all full and I had to wait for one to become available. There was a little mix-up and the employee had come come out of the store looking for me even before I got there. I finally was able to call to tell them I was there and it was all straightened out. No big deal. Pretty epic service in my opinion. Sorry there are so many bad reviews.
