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October 2023 by Zack Gould
Kenia (I’m sorry if that’s the wrong spelling) went above and beyond, right at closing, to help me get my great grandfathers watch from the safe-deposit box, for an important wedding. Thank you so much.
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September 2023 by Russell Williams
Wells fargo sucks. After my father passed away. They refused to let the family access the money. NOW THEY GET TO KEEP IT. Bunch of dirty Crooks
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July 2023 by Rima Abdul Razzak
Thank you so much Seira for your amazing help getting cash for our international trip. Your customer service was beyond amazing, if I were your manager I would give you promotion ??.Thank you so much again.Moe & Rima
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March 2023 by K D.
i hope I can give 0 star review. terrible experience in this branch, wasted 2 hours and couldn't send my wire out Due to their employee's inexperience. It was an urgent wire transfer, it needs to go out that day. but they refused to do it again due to my appointment time is exceeded. Come on , it is your mistake and cause so much incovience for your customer. Will never come back to this branch again. I went to other branch, luckily I got my wire transferred
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November 2022 by Laura Rollock
Can not talk to a Banker when you go in. Have to make an appointment and another trip.
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June 2022 by Parth Bhandakkar
Wanted to get a few photocopies of personal documents (including wells fargo checking account's statement) notarized and they declined and asked me to go to fedex. I dont know if they are even legally allowed to just 'deny' notarization service without any reason whatsoever, without even looking at the documents. Fyi- I did have all originals with me!
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February 2022 by GaikBoon Hng
Exemplary employees makes my day. Walked in without appointment hoping to solve incorrect address for my debit and credit card issues. Zayne and Christopher set a great example of how bank managers should be. Christopher helps me to find a slot to meet up with Zayne, an hour well spent with Zayne fixing my debit + credit card 1 time send in to my correct address. Kudos to both of them for stepping up. Bank experience shines with them around.
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January 2022 by Phil Alfieri
I’ve never seen any business so hostile to customers! They will take 20 minutes explaining why they can’t help you! 185 th and Tannesborne is so bad, the workers are undertrained and rude. It seems their ultimate goal is to get push the customer to another branch or to set an appointment 3-4 weeks out.
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November 2021 by Elle R
I would give zero stars if I could. I spent a total of 4 hours in there, speaking with 2 different “representatives” to try to solve an extremely simple problem. Problem STILL unsolved. Just called (on a Tuesday DURING banking hours) to make another appointment to speak with someone in person for the THIRD time and got a message saying that bankers were unavailable. Yea, NO KIDDING! As you can see from other reviews, I am definitely not the only unsatisfied customer and will certainly not be recommending Wells Fargo to anyone.And as far as your response goes, NO THANK YOU. After sitting with 2 bank reps, Wells Fargo online (2 more hours), and Wells Fargo Mediation (2 more phone calls) and speaking with a total of 7 CLUELESS people, sending me back and forth, I do not plan on speaking with anyone else. Train your employees better.
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September 2021 by Brent
I don't think Wells Fargo is accepting new customers. We want to open two accounts for our kids but we can't do it online or over the phone (we tried both), it has to be in a branch. They aren't accepting walk in appointments so it needs to be reserved online. The problem is that in the 7 closest branch locations to us the ONLY available opening for any of them is two months away and on a day that we aren't in town. In desperation we just drove down to a branch and were told they only have two bankers and appointment need to be made online. How can I make a reservation when there are no reservation openings? So I can't open it online, on the phone or in a branch. SERIOUSLY, what other options do I have? MY CONCLUSION: Wells Fargo is not accepting new customers. After some research there are a number of other online banking options, some even tailored for kids, that we can open for free in a few minutes.
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September 2021 by Jennie Fosnot
It just doesn't make any sense to me why to have a bank account if the bank won't take your coin unless it's already pre-rolled... That's ridiculous like I have time to sit and roll all my quarters all my dimes all my nickels and all my pennies....I think WellsI think Wells FargoI think Wells Fargo needsI think Wells Fargo needs to
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September 2021 by Marnie
I truly am in shock how rude and how this branch is the only one that that had their own “special” rules shame shame on you lol
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July 2021 by Elle R.
I arrived at Wells Fargo today not knowing I was supposed to have an appointment. Kristian was able to squeeze me in and she was terrific! From beginning to end, she helped me with my issue and I left feeling I was in good hands. Thanks so much!!
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May 2021 by Passenger of time
Do not use this company called Wells fargo! They will steal your money whenever they can and deny it. This company is corrupt and offers the worst customer service possible. They do not care about their customers and will rip you off when you aren't looking. Verify your account statements and be very careful when using the this garbage company called Wells Fargo. Buyer beware.
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February 2021 by Marnie Weiss
Very rude!!! Especially to elderly people! I can not believe what I just witnessed here! This older man couldn’t figure out how to set up a appt online. They were so rude and basically said tough sh#% have to figure it out! Drive though insane and they have no customers with appointments
