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February 2024 by Ivan Lobachev
Absolutely amazing service and super knowledgeable staff! Explained everything we were curious about and provided fantastic advice. Got us an amazing mattress and pillow combo :D
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February 2024 by Haylie Davis
Sad to see this place is closing! Just dropped by to find out they were having a sale and decided to buy some pillows and a sound machine. Such good quality products! Don't miss out!
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February 2024 by Ceara McKinley
We experienced amazing customer service at the Portland shop! They were very attentive, respectful, and they gave us space to make the decisions that were best for us. Highly recommend Tuft & Needle!
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February 2024 by Tina Gan
If was our first time coming into this establishment and we had an amazing experience! Zach was so helpful in explaining the similarities and differences in their fabrics and was patient when helping us find what we needed. It’s a bummer to see that the beaverton location will be closing soon. if they ever open another store in this area we will definitely be back!
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February 2024 by Omar Galicia
First time in a few days ago and was enamored by the items they carried but most importantly the experience and service from the staff there. Zach made me feel at home and was quite knowledge an answered every question I had on items I was inquiring about. Reccomended great items that are perfect for my space. Thank you Zach! :)
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February 2024 by michael chao
Zach was amazing, informative, and helpful, he tended to my preferences and needs. His customer service is top notch, would absolutely recommend Zach from Tuft & Needle to my friends and family.He informed me about the quality that Tuft & Needle put into their mattresses and which mattress would be the best for my sleeping needs. And when I needed help with my order or scheduling, he was always there with a solution.
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January 2024 by Kristy Whitehouse
Really great experience! The team were knowledgeable and helped to identify the best options for pillows that could work for me!
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January 2024 by Raquel Rich
I was extremely satisfied with the service I received at the Beaverton store. The gentleman that helped me was very knowledgeable and friendly and no pressure at all. The pillows are great.
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January 2024 by Miranda Everitt
Had such a great experience with the help of Haley and Fyre! We have an older smaller mattress from this company and thought we’d just level up to the latest version but ended up taking our time to consider our options. Zero pressure, just helpful info from the staff today. And they had our mattress in stock so we’ll be able to sleep on it tonight! They took what is normally an overwhelming experience and made it chill and welcoming. Thanks!
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January 2024 by Samantha High
It’s a great place to test out the mattresses they sell and the staff is really helpful.
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December 2023 by Michelle C
Excellent information, really appreciated the help today - was so glad to be able to try out the mattress options before ordering! Awesome that they have them in stock here too.
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December 2023 by Kathleen Mulroney
Wonderful place. Nice and good quality bedding. Zach was amazing!!
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December 2023 by Carrie Bateman
We had a great shopping experience at Tuft & Needle. I was so happy to have a store location so we could try the mattresses for ourselves! Zach was very helpful, patient, and knowledgeable! He took the stress out of buying a new mattress. We got the Mint for our teenage daughter and she loves it!
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December 2023 by Danh Nguyen
Tuft and Needle was the perfect bed buying experience!! I bought a twin Original mattress and the seller Zach was very respectful and knowledgeable -he let me know of multiple discounts like purchasing the bedding bundle (which I did) and also that I could purchase at the Black Friday price when I came back! I got $37 back by doing so! I did that and they held to their promise -thanks Fyre! It certainly makes the old style mattress emporium with the shark-like selling to meet quotas like antiquated and unreasonable. The Original mattress is the perfect amount of firmness and a great starter mattress if you are trying out the brand -consider me a fan and especially of this cozy store with top tier employee service!
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December 2023 by Evelyn Little
Haley and Madison were so helpful, informative and didn’t make us feel pushed to buy (even though we knew we were going in to buy that day). We already own a Tuft and Needle mattress and were upgrading in size, so we know we love the brand. No joke we were in an out in 7 minutes, easy peasy!
