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July 2024 by Guy
I've always had mixed experiences with other pharmacies in general, but the people here are so helpful! Their follow up is excellent and they are incredibly quick. Highly recommend them!
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July 2024 by Tyler King
I came in with a problem with my prescription and Amela got on it and found my prescription at another pharmacy. She was very kind.
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June 2024 by Matthew House
The store was not busy. The person who works there was very helpful when I asked for information. I enjoyed shopping there and would happily return.
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June 2024 by McKenzie
Called to fill my prescription as I always do. Phone was picked up by a woman who rudely told me I don’t need to call to fill I can do it online, told her one of my prescriptions as I needed two she hung up on me before I could finish my sentence and fill the other. I have never had a bad experience until now. I go to this Rite aid because it was my favorite in the area, and close to me. I call to fill my prescriptions because I have had issues in the past with the app not filling them, and having a disease that requires these medications it’s important. No reason to treat a person like that, especially since I was no type of way towards her… looking at the other reviews it seems to be the same lady who others have issues with.
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January 2024 by KayLynne Bauman
The absolute worst. I have never once had a seamless experience here. Always late to fill my prescription, the drive thru doesn’t work, or some other issue. Avoid at all costs!
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January 2024 by M R P
It was Rite on!
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January 2024 by Barb E.
What has happened to customer service? The pharmacy in this store is understaffed and can't fill a prescription in under 4 hours from the time it was sent from my doctors office. Then I get accused by the pharmacist of being mean to the staff? Mean? Absolutely never. Impatient, maybe. But, it's always a long wait whether for a script or vaccine. Wish there was a CVS nearby.
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December 2023 by Brave Crow
Absolutely inept pharmacy. Just don't waste your time. It's not worth it. They can't seem to get anything right.Based on other reviews it seems like the "old lady with an accent" can't seem to process OHP insurance for some reason. (Is it purposeful? Is she not well trained?) The weird part is my spouse got their shot right before mine and their insurance card wasn't completely correct yet they were able to verify that. It almost feels like the "old lady with an accent" is deliberately making things difficult for OHP insurance holders so she doesn't have to process them. If nothing else her skills aren't up to standard.I've had the same OHP number and plan for 5 years with no problems elsewhere. Triple checked and online my insurance doesn't expire until 1/31/2025 and the numbers match my card... but this lady wanted to patronize me about it saying my insurance was "expired".I'm not going to wait around to get scammed by some lady thinking I'm desperate to get my vaccines and might just pay out of pocket. I'm not. I can go literally anywhere else and not have my time wasted. I walked out because I wasn't about to get potentially jabbed x2 by someone so clearly bad at their job.That old lady needs better training. I'll be going to the actual clinic like I usually do. This was not more "convenient" in any way.Update: the old lady absolutely needs more training and a supervisor. My insurance wasn't expired, she was billing incorrectly and my primary care physician had to bother her to make her do her job properly.
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December 2023 by Nacie Runyan
What's the point in making an appointment for flu/covid/RSV vaccines when they have me waiting for (now) 45 minutes?
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November 2023 by Arci R
I switched to Rite Aid about a year ago after insane delays with a controlled prescription that I NEED filled before noon on the refill date. Otherwise I am in excruciating pain all day, without my medicine and unable to get to the pharmacy before they close, which means I have to wait an entire day before being on my normal medication routine. I've explained this to Rite Aid at least 4 or 5 times. I call in 2 days before refill day and I always ask that the meds be filled first thing in the morning. Today I called at 9AM(refill day. After calling 2 days prior and explaining my situation) and again explained my situation. The woman was insanely rude and said "they will get to it today but have 300 ahead of me" what? I called 2 days ago asking to make sure this is filled in AM. Before noon. That's 3 hours of time to fill. And I called again at 9AM to ask again it be filled before noon. Woman was extremely rude and hung up on me. Couldn't even give me an ETA. Meanwhile I'm missing my AM dose of medication. I know they are short staffed and I feel for the employees. I do. But if someone repeatedly calls in multiple days beforehand and asks that this gets filled before noon I feel like it should be feasible. That is a reasonable request.EDIT: I got an email saying prescription was filled around noon, but not the normal call/text. Tried to call and ask if it was ready or not. No answer. So I went in, they were SO busy! I felt for the staff. However the pharmacist again was short and rude to me about it and the tech was trying to be helpful and nice, but they couldn't give me an ETA. I called a different Rite Aid a couple miles away and the pharmacist was SO helpful and said if they respond to the transfer request she can fill in 30min. Sent the request but I doubt they see it with how busy they are. I'm switching locations next month for sure. Also, Rite Aid, try to hire more staff! They are SO overworked.
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November 2023 by Nick Williams
Actually refused to run my OHP insurance and said they don't accept it. I then go down the street and they do accept it. Called back to prove they messed up and now hang up on me. They charged me $14 when it is always free. I had no choice but to pay due to mental health medicine. No wonder Rite Aid filed for bankruptcy. Beware of the old lady with an accent.
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November 2023 by Christine Gazcon
Drive through is closed again right now. Apparently the box is not working properly. I had to park and go inside the place. There were sick people waiting in line. I tripped over my feet they get numb and painful. Now my ankle hurts. It took 30 minutes to get through the line inside.
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November 2023 by Adrina Amaya
This pharmacy is ALWAYS BUSY I hate going here to pick up prescriptions because they are SO SLOW!!
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November 2023 by Justin K.
I scheduled a flu and covid vaccine in September, it took a full month to get in and then when I went in, they said you must either have insurance or pay $200. There was literally no mention whatsoever of any cost or requirement for insurance in the website when I booked. And the Asian lady in the pharmacy who "informed" me seemed very pleased at my dismay (miserable people who seem to loathe their jobs). Go elsewhere!
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October 2023 by Annique C.
This is a terrible business the shelves are always empty and hardly anyone in the store I been lied to they kept telling me the herbs would be in tomorrow and they never were I called the manager I got the assistant instead and he hung up on me it's no wonder they claim bankruptcy
