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April 2024 by Ann
Small changing rooms hardly anywhere to put anything, I use the door knob as an extra hook, and also drape stuff over the door. Narrow isles, the store can get congested easily. Over packed racks, makes it hard to look through the clothes. Clothing being sold -(and overpriced)- with snags, thread coming undone, or looking dingy. Make sure you inspect well before buying. Lots of the more affordable brands-(shein)- being sold for practically what they would cost new. Seemingly dirty shoes being stored above the clothing racks (practically face level). I don't know if it's just this location that has all these issues, but shopping here has not been a good experience.
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April 2024 by Bobbie Ahern
This place is decent enough but is like stepping into a stagnant sauna. They are also trying to sell $5 Target tops that look used for $8-10. Like common bro at least sell them for less than you would get a brand new one for. It’s a glorified overpriced thrift store. They just happened to catch the attention of teenage girls and have cashed in on that. Clean up your store, get the air circulating, and stop trying to rob teenage girls!
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April 2024 by Shelley Crouley
Well I love Plato’s they have been good to me so many times and 9 times out of 10 they buy everything I have ! I especially love Nick he is always sweet and funny and helpful and I enjoy it when he’s working he needs a raise there are a cpl other girls there I absolutely adore as well I just don’t know their names anyway why the one star unfortunately one employee at this store Kayla has to ruin it for everyone and the review and reason why I don’t give 5+ stars she has some vendetta against me and seems to not like me for some reason every single time I bring in my stuff for them to buy she either does not buy anything or will buy one thing and her reasoning why she passed on the other stuff is not even accurate at all. I have literally brought the same stuff in the next day when she was not working and they bought all of it she just does not like me. In my opinion she has no business being customer service. I’m not the only one she’s been rude to I have friends that i’ve come here and said the same exact thing and described her to me and said she is rude. She never talks never smiles has a rude attitude and demeanor, and needs to in my opinion. Find a job where she’s not dealing with the direct public. It’s a shame that she works at this location. I’m now debating taking my business and abundance of shoes, I refurbish shoes as a side job and hobby and going to CrossRoads or Buffalo exchange or better yet selling them online. Please get rid of her so I can come back to Plato‘s closet.!!!
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April 2024 by Brooke Peppers
This location paid me in counterfeit bills. Don’t sell here.Update: What an unprofessional response considering I could have had the police called on me when I tried to use this cash, and I could have the location investigated if I choose to report it. I won’t be contacting the location to resolve considering the lack of accountability on properly training their staff to check for counterfeit bills. If there was an apology and an offer to make it right, I would have deleted the review, but the defensiveness only gives me more reason to believe she’s aware this is happening.
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November 2023 by Evan D.
First of all, the store smells like a grandmother's couch. Second, I have serious doubts in the management's hiring decisions. They have mastered the ability to pick out the most snobby, ill-dressed, attitude riddled high schoolers. Have fun shopping here. The girl at the checkout appeared disinterested in helping me with a pair of shoes and handbag behind the counter. Manager in bun was no help either. Maybe if you hire warm and attentive staff, you could greatly improve the appeal of the store! Wild idea!
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November 2023 by K.M.A.
The men's shoe section is very small. But I can see what some people mean by feet smell haha. The shoes are right on top of each aisle of clothing. They also seem to accept shoes in some harsh conditions. The pristine shoes are on the back wall or behind the register.Additionally, if you plan on trading in shoes make sure they're pristine cuz for me at least they only gave me 5 bucks for some shoes. I didn't want these shoes at all so it was 5 bucks more than goodwill! But be aware. Also the process can take some time.
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November 2023 by Claire B
they don’t care about customers at all, they just stand around and seem to only talk, really annoying when there is a huge line of customers
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November 2023 by Trish Charles
If Google offered me the option for zero stars, that's what I would give the staff at this platos. I waited almost an hour for no other reason than staff were busy talking to each other and ignoring customers. The female who checked me out then proceeded to tell me she was not interested in any items I brought, which I wouldn't have a problem with had she actually looked at them. I literally watched these people the entire time, and they never looked at a single item I brought. I don't appreciate my time being wasted, and I strongly suggest management address their staff in regards to basic customer service, and honesty. I will go out of my way in the future to NOT go to this store.
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September 2023 by Jude Sperry
They give you top dollar for the items you bring in and they have amazing deals on clothes and shoes
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July 2023 by Zoey Hutchason
Really bad customer service, orange hair girl seemed to hate her life and was extremely rude the entire time I was here. Rolled her eyes and barely spoke whenever I asked her a question. I could also tell they didn’t go through my clothes and only took one thing off the top of my bags. Definitely do not recommend coming to this location or trying to sell your clothes here
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July 2023 by Jobe Dinh
workers are incredibly rude and don’t even look through all your stuff, they only want ugly nike dri fit tees that no ones gonna buy and they also dont price things correctly and try to change the price on us when we go to check out. dishonest people with no taste don’t give them your money go to local thrift stores instead they actually care about the community
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July 2023 by Joseph L.
The store's selection is so bad, they literally buy the thinnest tees and be charging it for like 15-20 easily just cuz it's nike. I can find vintage thicker ones for less than that at way better stores. Additionally, I experienced a bait and switch pricing tactic. I put a pair of sacais on hold and when I returned to purchase them after several hours, I was informed that the price had been marked incorrectly by some moron, which is stupid because how does that effect me and why should I care, i was interested in the shoe because of the price and they priced it wrong so the price that was originally marked before I put it on hold should've been honored. In the future, it would be helpful if the store could do more to ensure accurate pricing instead of bullshitting customers. Last thing too is that they are picky and don't even bother looking through clothes when you sell them, they don't take decent clothes I bring and give excuses like "stains" even tho I made sure to spot check and wash everything prior. Even if it's not up to their taste I see why, staff got goofy fits, they buy the ugliest and shittiest quality shirts, and they mark everything up like.
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June 2023 by C
I used to love going to Plato's Closet before it was moved to Beaverton and was a loyal customer since 2018. It seems the customer service since the move has gone downhill and the employees are consistently rude and treat customers like they aren't worth their time.
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June 2023 by Cody
I used to love going to Plato's Closet before it was moved to Beaverton and was a loyal customer since 2018. It seems the customer service since the move has gone downhill and the employees are consistently rude and treat customers like they aren't worth their time.
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June 2023 by That random Kitty
This place smells like dirty feet because all of the shoes are right next to my face when I’m shopping the shoes are on top of the racks each one of them and it smells really really bad the whole entire store smell like stinky feet they should just get a rack for all the shoes because it really really stinks
