-
October 2023 by Chrissy G.
Great shopping experience @ this location. It was a last minute trip. Drove by many of times. I need to purchase something specific. i ended walking out with a lot more than expected! The associates were attentive, whether it was entering the store, fitting room to the cash wrap. I was easily able to find what I was looking for .The selection was great too. My purchase ended up being a lot less than I anticipated with a great additional discount on the day I was in. A+
-
September 2023 by Gina Seufert
Manager on duty very efficient - helping at checkout to keep things moving. Very clean - typical layout - easy parking - staff helpful. Been to other old navy locations that were chaotic, disorganized, staff disengaged. This one was a refreshing change!
-
April 2023 by the cube
The people here are super nice. Great customer service.
-
February 2023 by Courtney L
I would suggest canceling your old navy card if you have one and not doing business with a company that refuse to be on the customers side due to their policie. Just one day out of the 30 days on 1 item that just doesn't fit they will not return. Unfortunately in my mind 21st to the 21st was in policy but they counted calendar days just to show me it wasn't. Also it is more expensive on clearance than when I bought it they would make money by just putting it back to the floor.
-
February 2023 by Mikala Fromont
Terrible customer service from management who denied my return saying it was past 30 days and didn't offer credit. I called the hotline and they said my return was allowed 30 days from ship date. I was exactly 30 days from ship date and was told they should have been able to take care of my return.What's going on old navy? You guys used to be good for all. Sadly I won't be shopping online or instore. It should be 30 days from arrival or atleast offer store credit.
-
January 2023 by Linda Weiner
Clean & neat with helpful staff.
-
October 2022 by Stephenee Noel
This old navy store must have awful management. They never price match. I was ONE DAY past the return window and they wouldn’t even give me store credit for them. Their team is awful with taking care of customers. You’re better off going to the location in tualatin. They’ll actually take careOf you.
-
October 2022 by Jess Pipkin
They are not plus size friendly when walking through I could only find up to 2x when I asked them why that was they said they are “limiting their sizing options and adjusting ordering less” aka they don’t want to order 3x or 4x sizes in this store. Will not be coming back to this location as they are not considered a body positive store.
-
October 2022 by Julia Montoya
Great place where I can get pretty inexpensive comfy clothes for vacation, camping, whatever. I like that I don’t have to spend a lot here to get something and because it’s so inexpensive I don’t mind if I ruin it and have to buy another.
-
October 2022 by Mary S.
This location seems to specialize in extra huge sizes. I'm an overweight lady, but I have to search through racks of XXXL sizes to get to my size -- if I can even find my size. I don't see many large people shopping here. What's going on?
-
September 2022 by J
They are not plus size friendly when walking through I could only find up to 2x when I asked them why that was they said they are “limiting their sizing options and adjusting ordering less” aka they don’t want to order 3x or 4x sizes in this store. Will not be coming back to this location as they are not considered a body positive store.
-
July 2022 by Michaela Yarbrough
Standard selection, lots of clothes had been picked over before the 4th of July weekend and staff were still working to keep the shelves tidy, so it made finding things a little challenging and more of a treasure hunt to shop.
-
May 2022 by suzy s.
Their marketing is fantastic. Always advertising sales such as, Entire Store on Sale, $2 tanks, $5 shorts,etc...and I fall for it every time. Yes that's my fault but they have confusing sale signs all over the store, the price scanners NEVER work, in fact don't think they ever have, but gives an illusion that they do so you subconsciously think they must have a lot of good prices bc they want u to check for assurance....mean while when you go to pay you find out you just so happen to have picked everything that's either not on sale or not part of the promotion but ur already up there and like what u have so u buy it anyway. Their clothes are terrible quality, the sizes have a huge range of fitting-meaning 3 larges of the same shirt could all fit a little different-,and I swear oil/grease stains will appear w/in a week of wearing their clothing! I'm sure this review seems like a personal problem but I assure you you will have same complaints if you shop here!
-
May 2022 by Kim G.
With the Lloyd Center and Cedar Hills OldNavy stores now closed, I have to drive further out to shop at Old Navy. Sure, I can order online, but sometimes you want to see, touch and try on the new items. With it's large footprint and well stocked racks, this ON may be my new location! I stopped in to exchange some lounge pants purchased online and the staff was super helpful. Of course I had to walk around the store to check out new items. Spring colors, patterns and even new styles of their athletic pants caught my attention. I live in the Powersoft leggings with side pockets; they are so comfortable and last forever. They go on sale all of the time and I always buy them at 50% off for $19.99. Can't find anything comparable in this price range and the Powersoft will give those leggings that are 4x the price, a run for the money. Couldn't help but notice the mannequins in various heights and body shapes. Just like people in real life wearing different styles of clothing and looking good! Well done, Old Navy! Another thing I particularly liked were the price checkers, several located throughout the store. With their many sales and sales on top of markdowns, it makes It easy to check the bottom line price of an item. Often a deal too good to pass up. The Clearance area should be renamed Patience Required as it is a mess! Clothes everywhere and not on the right rack. If you are shopping there, look on the Small, Medium, Large, XLarge racks regardless of your size as they are pretty much random. I get that it's the customers who create the mess, just wish the staff had time to keep it organized. Lots of parking out front and located in Cascade Plaza so you can hit up other stores and get your errands done in one place. I am happy for this new location!
-
May 2022 by Ginger J.
This is my favorite Old Navy in the area- by far! It's organized well- has great staff and the parking is good. However- WHY ARE THEY NOT OPEN ON SUNDAY? So frustrating for those of us who work Monday- Friday.
