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July 2024 by Anita Magers
Excellent service.
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June 2024 by Carolyn Fidan
Great Experience got upgrade to 5G phone, yousuf made it happen
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June 2024 by Cristina V
Recently my mom went to change her phone to her new phone and told her that they were
Charging $50 when she was going to make the payment of the $50 that she was making to collect, I was calling the Capital One bank with my mother's phone and when I asked her why she was doing it, she didn't tell me anything and told me that he wasn't there. doing that I took the phone from him and dialed the number he was dialing and it said Capital One I hope this hasn't happened to anyone because if it has happened I think they charge more than they should and they are stealing information
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May 2024 by Whitney Cotten
The store smelled so strongly of cologne that I literally had to walk out immediately after entering because I was hit in the face by the scent. I have asthma and often have to deal with perfumes and things in public effecting my breathing but this was on a whole other level of bad. Please be considerate that people who come to your store to do business need to be able to BREATHE while doing so.
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May 2024 by Jose Ernesto Torres martinez
The service from the staff is very bad. I wanted to buy a phone, they gave me a very high price and when I was checking out, they gave me a price that was too low, what a coincidence.
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April 2024 by Rhonda Stewart
These guys were awesome. Very helpful. Thanks.??
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April 2024 by Bladimir Ramirez
This store is Good and help me to transfer my Facebook account
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April 2024 by Lili hegstad
Im very satisfied with my rep's cs and knowledge
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March 2024 by Syed Irfan Ali
I god good deal here in metro and the floor was cleaned and it was good fragrance overall I like the customer service
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December 2023 by Robert Riggi
Very unhelpful
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November 2023 by Kendra Allotey
If I could give this place 0 stars then I absolutely would! I wanted to purchase an iPhone 15 and was given a price 100$ more then the price it stated online. I was also asked to give a 100$ deposit over the phone which I later found out was agents your policy so whoever I talked to who worked there was just trying to steal 100$ off of me and or just get my card information for there personal vandeta. NOT ONLY THAT but when I mentioned that I knew someone who used to work there and knew over the phone deposits were not allowed they told me I was lying and wanted to know my friend name. When I disclosed there name they told me THEY WOULD NOT SELL ME ANYTHING BECAUSE I WAS FRIENDS WITH THAT PERSON. After I told them they couldn’t do that just because I know someone They then said “we have beef with him and have the right to refuse service to you and him”I later went to another metro pcs who told me to write my feedback of my experience because all the things that took place even appalled them.
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September 2023 by moses arriero
Wante to port my daughters number from AT&T and was told by the rep that the owner of the store must sell $100 dollars of accessories to get the iPhone 11 for free. When asking if this was legal he told me that most customer have been accepting the offer. So keep a look on your receipt call the business bureau because what they are doing is illegal. The phone is free but you must buy $100 dollars worth of accessories that’s absolutely wrong.
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September 2023 by Samantha Rae
Worst customer service in the world. 745 on Saturday night the employee (Latino male) called customer service and hung up because my husband didn't bring his ID and he threatened to call the police because I confronted him. Not good service at all. So disappointed. Left with a broken phone and nothing resolved.
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August 2023 by Mac Grim
On Sunday I was at a different metro pcs location they didn't know how to switch my phone line to a new phone I came here patty helped me and did what I wanted quick very good costumer service thank you.
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July 2023 by stas Ramirez
On Sunday I was at a different metro pcs location they didn't know how to switch my phone line to a new phone I came here patty helped me and did what I wanted quick very good costumer service thank you.